Financial Operations Specialist

Bunzl Distribution NA is a global leader in various industries, including Cleaning & Hygiene and Health Care. They are seeking a Financial Operations Specialist to manage and resolve EDI and financial transaction issues, focusing on process improvement and data analysis.

Responsibilities

• Manage large amounts of data including organizing, analyzing, reconciling, and resolving data discrepancies
• Investigate and resolve EDI-related errors impacting invoicing, payments, remittances, and customer transactions
• Perform root cause analysis to identify underlying issues and implement sustainable corrective actions
• Partner with cross-functional teams (Finance, IT, Customer Experience, Sales Operations) to resolve discrepancies, including designing new workflows and processes
• Collaborate directly with external customer teams to troubleshoot issues and align solutions
• Design, document, and implement process improvements to enhance accuracy, efficiency, and scalability
• Monitor recurring issues and develop proactive strategies to eliminate repeat errors
• Analyze transaction data and trends to identify systemic issues and optimization opportunities
• Resubmit corrected invoices or purchase orders to clear discrepancies
• Support onboarding of new customers/vendors by ensuring EDI and financial process readiness
• Develop and maintain process documentation, standard operating procedures (SOPs), and knowledge-sharing materials
• Contribute to automation initiatives and system enhancements related to financial operations
• Provide regular recurring reports to present status updates and next steps to leadership
• Willingness to challenge existing processes and develop new solutions
• Strong partnership with internal teams and external customers
• Takes ownership of issues through resolution and prevention

Skills

• Bachelor's degree preferred
• Experience in customer-facing roles preferred
• Demonstrated success troubleshooting transactional or system-based issues
• Experience working with multiple EDI platforms (ANSI X12, EDIFACT, XML) or Spend Management Platforms (e.g., Coupa, Ariba)
• Strong communication, organizational, and time management skills
• Ensure accuracy in financial transactions and data handling
• Ability to diagnose complex issues and identify root causes
• Comfortable working with large volumes of data and deciphering mismatches, discrepancies, and variances
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with reporting tools such as Power BI and AS400 (JANUS) is advantageous
• Prior experience in retail inventory, project management, or supply distribution is a plus, but not required

Benefits

• Medical, Dental & Vision Benefits first of the month following 30 days
• Flex Care and Health Care Spending Account
• Life Insurance
• Paid Time Off - Vacation, Sick, Holidays and Personal Time
• Parental Leave
• 401K with generous company match
• Tuition Reimbursement program

Company Overview