School-Based IT Support Technician

Tri-Area Community Health is a Federally Qualified Health Center headquartered in Laurel Fork, Virginia, seeking a full-time School-Based IT Support Technician. This role involves providing on-site and remote technology support for school-based health clinics, focusing on maintaining reliable operation of telehealth equipment and other technology used by clinical staff.

Responsibilities

• Provide on-site and remote technology support for school-based health clinic locations across multiple school systems
• Maintain reliable operation of telehealth equipment, computers, printers, communication devices, and other technology used by clinical staff
• Frequent travel to school sites to install, maintain, and troubleshoot equipment supporting telehealth visits, electronic health record access, and day-to-day clinic operations
• Work independently in the field while coordinating with the central IT department to ensure secure, reliable, and efficient technology services for school-based healthcare programs

Skills

• High school diploma or equivalent
• Knowledge of current computer hardware (laptops, desktops, tablets, printers, scanners, telehealth devices, and other peripheral equipment)
• Knowledge of common software applications used in healthcare and school environments
• Strong interpersonal and communication skills
• An associate degree, technical certification, or equivalent experience in Information Technology

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Company Overview