Sales Operations Associate

The Wonderful Company is known for its iconic FIJI Water and is seeking a Sales Operations Associate to support their sales team. The role involves managing promotional plans, customer portal requirements, and providing operational support to enhance sales performance.

Responsibilities

• Full lifecycle management of promotional plans in our trade promotion management system (TPM)
• Regular status and activity calls with Sales Account Executives
• Promotional plan entry, rework, and edits
• Validate volume forecast adjustments
• Pricing discrepancies
• Deduction and invoice resolution
• Manage customer portal requirements including:
• Customer portal entry and deal management
• Complete and submit sales administration forms including new item forms, cost change forms, and more
• Promotional contracts
• Create and communicate promotional sell sheets
• Maintain comprehensive Standard Operating Procedures for assigned regions and customers
• Partner with sales, FP&A, and accounting to support, train on, and optimize our TPM platform
• Oversee promotional spending activity by working with internal and external parties
• Investigate customer deductions and resolve short/outstanding customer payments
• Provide support to Sales Account Executives on key account updates and strategic changes during business unit sales planning meetings
• Maintain organized archive of all work and manage applicable supporting documentation in company shared drives and customer portals
• Identify tactical sales administration implications for changing business conditions and rapidly execute solutions
• Attend up to 5 sales/team meetings per year (minimal overnight travel required)

Skills

• 1-3 years of experience in sales operations or account management preferred
• Proficiency with Microsoft Excel
• Ability to cultivate critical relationships and perform in a fast-paced, cross-functional environment
• A highly detailed individual with a critical eye for accuracy
• Experience with clear verbal and written communication to efficiently share information
• An inquisitive problem solver and creative thinker who is comfortable utilizing analytical and quantitative skills
• A collaborative individual that feels comfortable working with a team but has the ability to work independently with strong time management and organization skills
• Experience with DemandTec a plus
• Experience with VIP/iDig a plus
• Strong appreciation for The Wonderful Company values and culture, especially related to health and wellness

Benefits

• Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future
• 24/7 online physician consultations
• Virtual mental health resources
• Life coaching
• Engaging employee community groups
• Cash rewards for healthy habits and fitness reimbursements
• Library of on-demand fitness videos
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Company Overview