Sales Compensation Associate

athenahealth is working to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Sales Compensation Associate manages day-to-day operations for sales variable compensation programs, ensuring accurate plan administration and timely payments while collaborating closely with various departments.

Responsibilities

• Create, maintain, and distribute sales compensation plans and related communications
• Manage ongoing maintenance and administration of variable compensation programs throughout the year
• Process and validate commission payouts to ensure accurate and timely payments
• Investigate and resolve commission reconciliations and payment discrepancies; escalate when required
• Maintain and update detailed process documentation and internal controls for commissions operations
• Develop and deliver reports, dashboards, and analytics to support business and audit requirements
• Reconcile results across internal systems (e.g., Salesforce, Xactly) and ensure data integrity
• Engage with technical partners to identify automation opportunities and implement efficiency improvements
• Provide stakeholder training and act as a trusted advisor for employees receiving variable compensation
• Use AI-assisted productivity tools to streamline repetitive tasks and learn new AI tools to improve accuracy and throughput
• Participate in monthly accounting activities including commission accruals and expense reporting
• Support year-open activities: plan setup, configuration, validation, and distribution in collaboration with CSO, IT, and Compliance
• Participate in periodic analytic reviews of plans against business objectives and recommend adjustments
• Provide required documentation and evidence for internal and external audits
• Assist in ad-hoc projects to improve compensation design, reporting, or processes

Skills

• 1–2 years of experience in variable compensation, sales commission administration, or related finance/operations role (required)
• Experience using Xactly Incent and/or SPIFF required
• Proficiency with Excel at an intermediate to advanced level
• Strong attention to detail and ability to maintain confidentiality with sensitive compensation information
• Demonstrated problem-solving skills and ability to work with limited supervision
• Strong written and verbal communication skills for cross-functional collaboration
• Ability to prioritize multiple tasks and adapt to a fast-paced environment
• History of identifying process improvements or automation opportunities
• Bachelor's degree in Business, Finance, Accounting, or related field preferred
• Experience working with CRM systems such as Salesforce highly preferred

Benefits

• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces
• Flexibility

Company Overview