[Remote] Training Business Partner

Note: The job is a remote job and is open to candidates in USA. HH Global is searching for a dynamic Training Business Partner to support capability development across North American operations. This role involves designing, deploying, and evaluating training programs to enhance colleague performance and operational excellence.

Responsibilities

• Prepare effective training programs, organize seminars, workshops, individual training sessions with internal SME’s or external training providers; aligned to the business needs and training curriculum
• Engaging with our Client Engagement community to deploy first class training as required in a consistent manner, regardless of geography
• Deploy training content; survey and collate feedback at the end of each session as required
• Support internal SME’s and external training providers by assessing all pre and post training requirements
• Working with the Learning Content Creation teams to ensure the training material is tailored to the audience, culture, and language
• Evaluate/conduct research to determine where operational skills are lacking in teams
• Proposing the most effective training channel and responsible for the planning and implementation of the training
• Taking briefs from internal business teams and ensures that requests align with business objectives and learners needs
• Working closely with the Learning Content Creation team to brief in requirement
• Identify the right channel to deploy the training
• Schedule appropriate training sessions
• Working with the Learning Content Creation team to ensure that materials required for the sessions are fit for purpose and reflect the requirement brief
• Implement the training curriculum effectively
• Conduct surveys to gauge effectiveness of training programs
• Oversee and direct seminars, workshops and individual training sessions
• Research new training methods
• Ensure the documentation and version control of training collateral
• Play a leading role in the delivery of colleague satisfaction and management of external providers
• Manage and record training attendance and follow ups

Skills

• BA/BS Degree in business or equivalent industry experience
• 1-3+ years experience with Business management training
• Proficient in MS Office especially PowerPoint
• Excellent interpersonal skills, approachable, articulate, and able to develop positive relationships at all levels, with all types of people and in all countries
• Outstanding communication, presentation, public speaking and facilitation skills
• Excellent verbal and written skills
• Must be empathetic and sensitive to audience requirements, cultures and learning styles
• Aligns learning solutions with organizational and learner needs
• Promotes collaboration, partnerships, and teamwork throughout the organization
• Thinks strategically; is knowledgeable about the organizations vision, goals, business issues and culture
• Establishes trust and professional credibility
• Selects and sequences content and instructional methods appropriate for the project and learners' diversity
• Excellent time management
• Problem solving and demonstrates effective questioning skills
• Coaching, adaptability, and excellent listening skills
• Stimulates and sustains learner motivation and encourages participation
• People management skills, putting people at ease, empathetic
• Analyzes evaluation results against organizational goals
• Experience of Technical skills training
• E-learning software is a plus

Benefits

• Healthcare, dental + vision insurance.
• Short-term and long-term disability coverage.
• 401k with discretionary company match.
• 16 days of PTO with 9 company holidays + 3 floating holidays.

Company Overview