[Remote] Sales Development Representative

Note: The job is a remote job and is open to candidates in USA. Professional Physical Therapy is seeking a Sales Development Representative to build referral-source relationships with healthcare providers. The role involves outbound outreach, managing provider relationships, and driving referral growth through effective communication and teamwork.

Responsibilities

• Identify and prioritize targets using several different reports concurrently with ability to pivot between reports daily
• Demonstrate exceptional attention to detail at the highest level when documenting provider contact details, ensuring all information is accurate, complete, and consistently maintained across multiple reports
• Ability to manage a high volume of targeted healthcare providers and practices
• Responsible for reaching out to providers through outbound channels (phone, fax, email), maintaining consistent communication, and managing relationships to uncover and maximize growth opportunities
• This includes closely tracking referral trends and proactively engaging new and existing providers to drive referral-source growth
• Effective relationship management relies on seamless teamwork across sales, operations, and other internal departments
• This collective approach fosters strong provider relationships and drives mutual success
• Drive measurable growth (referral increases, improved consistency, or successful handoff to BDM/CD)

Skills

• Experience in outbound calling/sales development/customer service or healthcare outreach
• Strong writing skills
• High attention to detail
• Comfort with CRM (Salesforce preferred) and spreadsheets
• Ability to run a repeatable, well-documented workflow
• Healthcare referrals/medical office experience
• Multi-location/provider org exposure
• Salesforce structures/logging
• Report-driven prioritization
• Coordination with field sales/internal clinic leadership
• Provider relations

Benefits

• Rest, Reset & Recharge: 2 weeks PTO; Sick time in accordance with state and local requirements; plus 6 major holidays to unplug and focus on what matters most
• Plan Ahead: Company-matched 401(k) to help you build what's next, available once eligibility requirements are met (500+ hours in two consecutive years)
• Care for Your Crew: MetLife Pet Insurance with flexible plans, up to 90% reimbursement on eligible expenses, and 24/7 telehealth support via the PetMobile app
• Play More, Pay Less: Exclusive savings through PlumBenefits and LifeMart on travel, hotels, theme parks, sporting events, shows, electronics, food delivery, and more

Company Overview