[Remote] Remote Care Advisor (Sales Representative)

Note: The job is a remote job and is open to candidates in USA. Earth is a fast-growing company redefining end-of-life care with an environmentally conscious alternative to traditional burial and cremation. The Care Advisor is responsible for guiding families through pre-need and at-need funeral planning, focusing on converting inbound leads into meaningful conversations while managing a high-volume sales pipeline.

Responsibilities

• Manage and respond to a high volume of inbound leads (phone, email, and web inquiries)
• Conduct 100+ outbound calls daily to engage and follow up with prospective families
• Build rapport and trust quickly through empathetic, clear communication
• Educate families on Earth’s soil transformation process and value proposition
• Guide prospects through the full sales process, from initial inquiry to close
• Support the sale of funeral insurance products (licensing required within first year)
• Maintain accurate and organized pipeline management within CRM systems (HubSpot, Salesforce, or similar)
• Collaborate with teammates to close inbound opportunities and contribute to team goals
• Continuously improve through feedback, coaching, and enablement materials
• High activity call blocks with a focus on connecting with inbound leads
• Managing hundreds of active opportunities in CRM
• Responding to emails, SMS, and scheduling follow-ups
• Participating in team collaboration and shared deal support
• Learning and applying new information about funeral services, insurance, and internal systems

Skills

• Proven experience in a quota-carrying sales role
• Demonstrated ability to manage a high-volume pipeline (100+ leads/month)
• Experience making high-volume outbound calls (ideally 100+ per day)
• Proficiency with CRM systems (HubSpot, Salesforce, or similar)
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to quickly learn and apply new information
• Experience in funeral services, insurance, or a related field
• Personal experience with funeral planning or end-of-life care
• Familiarity with tools such as Aircall, Slack, Notion, or similar
• Passion for environmental sustainability and mission-driven work

Benefits

• Uncapped commission with accelerators
• Team-based performance incentives (30% of variable tied to team goals)
• Career progression opportunities (e.g., Senior Care Advisor with increased compensation)
• Company-sponsored insurance licensing and training

Company Overview