Experienced Customer Care Technician – Front Desk Support and Supply Chain Management

Posted 2026-05-06

Remote, USA Full-time Immediate Start

At arenaflex, we are dedicated to providing exceptional patient care and delivering outstanding results in a dynamic and supportive environment. As a Customer Care Technician, you will play a vital role in ensuring the smooth operation of our front desk and supply chain management processes. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

*Job Summary**

We are seeking an experienced Customer Care Technician to join our team at arenaflex. As a key member of our front desk and supply chain management team, you will be responsible for providing receptionist and clerical support, preparing and coordinating patient records, answering phones, and scheduling appointments. You will also be responsible for establishing, inventorying, and replenishing adequate supply levels, including exchange and parcarts to support daily activities for nursing and ancillary departments.

*Key Responsibilities**

Establish, inventory, and replenish adequate supply levels, including exchange and parcarts to support daily activities for nursing and ancillary departments
Document all supply replenishment performed, including issues/credits, patient care equipment, and charges
Process patient and supply charges for interfacing and dayclose activities
Monitor, rotate, remove, and document all outdated and overstocked supplies, checking for any damage to items
Enter supply replenished par level forms, including par, Pyxis inventory, or exchange carts to support daily activities for nursing and ancillary departments
Verify inventory and control levels for all nursing and schedules ancillary departments
Physically stock and pick needed supplies for delivery to nursing and ancillary departments
Promote the mission, vision, and values of arenaflex, and abide by service behavior standards
Perform other duties as assigned
May be required to float to other departments (within scope of competency and qualifications) based on business need
May be required to be placed on-call during a regularly scheduled shift

*Minimum Qualifications**

High School Diploma or GED is required

*Preferred Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Physical Requirements**

Interact with others by effectively communicating, both orally and in writing
Operate computers and other office equipment requiring the ability to move fingers and hands
See and read computer monitors and documents
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment
May require lifting and transporting objects and office supplies, bending, kneeling, and reaching

*Work Environment and Company Culture**

At arenaflex, we are committed to creating a work environment that is supportive, inclusive, and empowering. We believe in fostering a culture of wellness, diversity, equity, and inclusion, and we are dedicated to providing our caregivers with the resources and support they need to succeed. Our comprehensive benefits package includes a wide range of programs to promote a sustainable culture of wellness, including living healthy, happy, secure, connected, and engaged.

*Compensation and Benefits**

We offer a competitive hourly rate, and the actual hourly rate will depend on experience. Our comprehensive benefits package includes:

Generous paid time off and holidays
Comprehensive health insurance
Retirement savings plan
Education assistance program
Employee recognition and reward program
And many more!

*How to Apply**

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online application portal. We look forward to hearing from you!

*Equal Opportunity Employer**

arenaflex is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.