[Remote] Pre-Sales Representative

Note: The job is a remote job and is open to candidates in USA. EverQuote is a leading online marketplace for insurance shopping, and they are seeking a Pre-Sales Representative to engage potential clients and qualify them for the quoting process with agents. The role involves answering calls, building rapport with clients, and ensuring a smooth transition to agents while meeting weekly goals.

Responsibilities

• Answering inbound calls or making outbound calls, engaging leads in conversation
• Using your strong communication skills to build a rapport with potential clients
• Making quick decisions to qualify the potential client and transfer to a live agent
• Taking the lead in introducing the potential client with the appropriate agent
• Working to reach weekly goals and quality transfer rates
• Pivoting quickly with script, consumer engagement and process changes

Skills

• Physically located within the United States
• Strong communication skills
• Ability to build rapport with potential clients
• Ability to make quick decisions to qualify potential clients
• Ability to introduce potential clients to the appropriate agent
• Ability to work towards weekly goals and quality transfer rates
• Ability to pivot quickly with script, consumer engagement and process changes
• Ability to speak clearly and articulately without being overly verbose or talkative
• Demonstrate tenacity and willingness to persevere through calls
• Ability to learn relevant phone and computer platforms quickly
• Prior experience with phone sales or call center work

Company Overview