[Remote] PhD Scientist - AI Concierge & Solutions

Note: The job is a remote job and is open to candidates in USA. Supreme Optimization is a company focused on becoming the leading provider of AI-enabled marketing services for life science and pharma companies. They are seeking a PhD Scientist to serve as an embedded AI concierge, implementing and managing AI-powered workflows for client accounts in the life sciences sector.

Responsibilities

• Serve as the embedded AI concierge on assigned client accounts, providing dedicated support (approximately 10 hours per month per account) to help teams leverage AI across their workflows
• Implement AI workflows and agent configurations for life science and pharmaceutical clients across a variety of engagement types
• Conduct research and content curation to build and maintain client-specific Knowledge Lakes aligned with business objectives
• Work closely with AI Solutions Architects who will provide strategic direction; translate their blueprints into live platform configurations
• Evaluate AI agent performance and provide data-driven recommendations to improve output quality and workflow efficiency
• Translate complex scientific content into structured, AI-ready knowledge assets aligned with client needs and user intent
• Partner closely with Engineers, content, and account teams to ensure alignment across client deliverables
• Present platform capabilities, workflow updates, and strategic recommendations directly to clients
• Curate, organize, and quality-check content within client Knowledge Lake environments — strategically determining what data and content is needed for each account
• Configure and test AI agents across platform suites (Growth, MLR, Creative, Strategy)
• Support Medical Legal Regulatory (MLR) review workflows and compliance-ready content processes
• Develop detailed implementation briefs and onboarding documentation for client teams
• Support new client setup by preparing platform environments and training materials
• Monitor AI agent and platform performance using internal analytics tools
• Analyze usage data to assess impact and inform ongoing workflow optimization
• Develop clear reporting that translates platform performance into actionable recommendations
• Identify opportunities to improve client workflows and expand platform adoption
• Prepare data-driven reports and contribute to client-facing presentations

Skills

• PhD in a life science field, such as Biology, Biochemistry, Genetics, Cellular Biology, Neuroscience, Microbiology, or Immunology
• Excellent written and verbal communication skills
• Strong organizational skills and ability to manage multiple projects simultaneously
• Comfortable working directly with clients and building professional relationships
• Curious, analytical thinker with a creative problem-solving mindset
• Open to feedback and committed to continuous improvement
• Dependable, deadline-driven, and detail-oriented
• Fluent English for client communication and scientific content development
• Highly organized and methodical
• Tactful and professional communicator
• Positive, proactive attitude
• Strong 'people skills.'
• Data-driven and strategic thinker
• Comfortable learning and working with new technology platforms
• Eager to learn and grow in AI-enabled life science services

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid parental leave
• Paid time off
• Vision insurance

Company Overview