[Remote] Mapping Operations Agent (Remote)

Note: The job is a remote job and is open to candidates in USA. Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. They are currently looking to hire additional Mapping Agents to play a critical role in diagnosing technical issues, designing test scenarios, and ensuring quality standards in AV systems.

Responsibilities

• Design and execute test scenarios for AV perception systems (radar, LiDAR, video, sensor fusion)
• Collaborate with engineers to validate and improve test coverage and quality
• Perform root cause analysis and tool debugging using internal systems
• Handle sensitive internal escalations and ensure SLA compliance
• Conduct deep-dive error analysis and generate actionable insights
• Apply policies to complex cases with sound judgment and clear communication
• Support ad-hoc projects requiring detailed technical investigation
• Maintain high accuracy in interpreting change requests and evaluating results

Skills

• Highschool Diploma
• 0–2 years of experience in tech or similar environments
• Strong verbal and written communication skills
• Familiarity with Google products (Chrome, Docs, Trix)
• Technologically savvy with quick learning ability
• Basic debugging skills and ability to use internal tools for semi-technical investigations
• Proven ability to work both independently and collaboratively
• Bachelor's degree in Commerce, Geography, Management, Mathematics, Science, Computer Science, or Engineering
• AMCAT cognitive score ≥ 1260 across Data Interpretation, Logical Reasoning, Quantitative Skills, and Reading Comprehension
• Experience in computer vision, environmental modeling, or sensor fusion
• Experience or knowledge of AV lifecycle and sensor technologies
• Knowledge of automotive systems and communication protocols (LAN/CAN, FlexRay, LIN, Ethernet)
• Exposure to ARM/Neon, GPU, GP-GPU environments
• Driving experience and understanding of traffic laws and lane guidelines
• Experience with automotive simulation software
• Background in B2B or B2C environments
• Adaptability to fast-paced, evolving workflows

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Company Overview