[Remote] Legal Intake Specialist

Note: The job is a remote job and is open to candidates in USA. Mightier Legal is a dynamic force in the legal marketing industry, seeking a full-time Legal Intake Specialist to connect accident victims with legal assistance. This role involves handling high-volume calls, explaining the importance of legal representation, and utilizing call tracking systems efficiently.

Responsibilities

• Handle high-volume inbound and outbound calls
• Explain the importance of legal representation to accident victims
• Use our proprietary call/lead tracking systems efficiently
• Maintain a high level of professionalism and customer service

Skills

• Excellent phone etiquette and communication skills
• 1+ years of experience in sales, customer service, or related field
• Working cell phone, computer, and internet connection
• Proficiency with computers and ability to learn new software quickly
• Strong persuasion and problem-solving skills
• Must live in one of the following states: TX, CA, GA, FL, MS, NY, NC, SC, or OH
• Knowledge of auto insurance processes
• Understanding of legal rights after car accidents
• Experience in a call center environment
• Experience making upwards of 100+ calls a day

Benefits

• Medical, dental, visions, and FSA benefits
• Paid Time Off and Sick Leave

Company Overview