[Remote] Insurance Agent (Licensed Personal Lines, P&C) - Remote

Note: The job is a remote job and is open to candidates in USA. Concentrix is a global organization that values a people-first culture, and they are seeking an Insurance Agent (Licensed Personal Lines, P&C) to provide customer service and technical support remotely. This role involves engaging with customers through calls and online channels, advising on insurance options, and ensuring positive customer experiences.

Responsibilities

• Be efficient in navigating multiple systems
• Demonstrate a strong reading and comprehension of program materials
• Actively listen and ask questions to identify customer needs
• Advise on plan options, coverages, and pricing
• Process new and/or amended enrollments
• Ensure our clients’ customers enjoy authentic experiences
• Deliver expert customer experiences…with a smile

Skills

• Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments
• Spanish/English Bilingual
• You must be at least 18 years of age
• Verifiable High school diploma or GED
• 1 + years of customer service experience
• Active resident license to sell P&C insurance
• Strong computer navigation skills and PC knowledge
• Strong communication skills in both verbal and written format
• Proficiency in fast-paced multi-tasking with strong problem-solving skills
• High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
• Must reside in the United States or have a valid U.S. address for residence

Benefits

• Medical, dental, and vision insurance
• Comprehensive employee assistance program (EAP)
• 401(k) retirement plan
• Paid time off and holidays
• Paid training days
• Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)
• Lucrative employee referral bonus opportunities
• DailyPay enrollment option to access pay "early," when you want it
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience with company-supplied technologies
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits

Company Overview