[Remote] ICD Market Support Associate

Posted 2026-05-05
Remote, USA Full-time Immediate Start

Note: The job is a remote job and is open to candidates in USA. ICD Portal is a trusted provider of investment technology and part of Tradeweb, which operates global electronic marketplaces. They are seeking a Market Support Associate to contribute to their US trade desk, requiring daily contact with Fortune 500 companies and attention to detail in processing multi-million-dollar transactions.


Responsibilities

  • Process money market trades via phone, email, fax, online, and other proprietary systems
  • Review trade activity (i.e., wire monitoring, ensuring trades are executed on time, reviewing credit and debit balances on client accounts, etc.)
  • Completing client audit requests in a timely manner
  • Provide extraordinary service to our institutional client base
  • Ongoing communications with trade counterparties
  • Account maintenance
  • Provide support to the US trade desk staff
  • Soft file maintenance
  • Assist other internal departments as needed

Skills

  • 4-year college degree: Business, Finance, Economics degree strongly preferred
  • Series 7 and 63, or ability to obtain within 6 months
  • Previous internship or office experience strongly preferred
  • Client/Customer Service experience strongly preferred
  • Financial Services exposure a plus
  • Ability to work in fast-paced environment while maintaining high attention to detail
  • Strong ability to prioritize tasks to meet deadlines
  • Enthusiastic, eager to learn and takes initiative
  • Team orientated, must be able to work well with others
  • Excellent verbal and written communication skills
  • Excellent computer skills, including Microsoft Office
  • Ability to handle assigned tasks with minimal supervision

Benefits

  • Health Insurance: Highly competitive medical, dental, and vision programs
  • Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
  • Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
  • Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
  • Pre-Tax Commuter Benefits Program
  • ARAG Legal Services
  • Employee Assistance Program
  • Tuition Reimbursement
  • Financial Wellness Tools
  • Travel Assistance Benefits
  • Pet Insurance
  • Corporate Gym Subsidies
  • Wellness Perks
  • Paid Time Off and Parental Leave

Company Overview

  • Tradeweb is dedicated to serving the unique investment and liquidity needs of treasury and finance teams. It was founded in 2003, and is headquartered in Golden, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://icdportal.com.

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