[Remote] Field Service Representative (Remote - Saskatoon, SK)

Note: The job is a remote job and is open to candidates in USA. Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare for everyone, everywhere. They are seeking a Field Service Representative to service, maintain, and commission medical diagnostic imaging equipment while ensuring high levels of customer service and support.

Responsibilities

• Servicing, maintaining and commissioning of medical diagnostic imaging equipment
• Promptly following up and following through to customer resolution
• Displaying a high level of critical thinking to bring successful resolution to complex problems
• Controlling and completing electronic documentation
• Guiding the maintenance of tools, testing equipment and calibrating material
• Planning and scheduling of service and maintenance duties
• Interfacing with customers to provide quality service and support

Skills

• Biomedical Electronics or Electronics Technologist or equivalent diploma
• Solid computer skills
• Customer service experience
• Field service experience is an asset
• Valid driver's license
• Clearance to travel domestically and internationally for training purposes
• Must have a valid passport
• Able to multitask and work in a fast-paced environment
• Accurate and displays strong attention to details
• Demonstrates ownership and accountability
• Exceptional communication skills
• Excellent planning, critical thinking and time management skills

Benefits

• A flexible benefits plan
• Defined Contribution Pension Plan
• Registered Retirement Savings Plan matching contributions
• A competitive paid time off program including vacation, company holidays, sick leave, and parental leave (all subject to eligibility requirements)

Company Overview