[Remote] Data Analyst I

Note: The job is a remote job and is open to candidates in USA. Renaissance is a global leader in pre-K–12 education technology, dedicated to enhancing personalized learning experiences for students. As a Data Analyst I, you will manage data integration, ensure data quality, support customers, and collaborate with cross-functional teams to resolve data issues.

Responsibilities

• Manage and troubleshoot data integration: Resolve SIS-to-product integration issues, write and update extract scripts, and configure import processes to ensure seamless data flow
• Perform database operations: Execute updates, merges, deletions, and imports within established parameters while maintaining data integrity
• Ensure data quality: Conduct thorough quality control checks, investigate discrepancies, and resolve data errors resulting from integration failures
• Support customers: Respond to escalated data support cases, provide guidance on ETL processes and data specifications, and delivery clear status updates on issue resolution
• Collaborate effectively: Partner with product, engineering, and cross-functional teams to address complex data integration challenges and business rule requirements

Skills

• Associate degree, preferably in Computer/Data Science, Data Analytics, Information Technology, or similar field; or equivalent combination of skills and experience
• Proficiency in Microsoft Excel for data analysis and manipulation
• Foundational technical knowledge including basic ETL processes, SQL querying, sFTP servers, and file path navigation (Linux/Mac OS and Windows)
• Strong analytic mindset with exceptional attention to detail, critical thinking, and problem-solving skills to diagnose and resolve complex data issues
• Collaborative approach with willingness to actively engage across cross-functional teams
• Excellent customer support skills with strong interpersonal, verbal, and written communication abilities to effectively interact with customers and internal teams
• Growth mindset with curiosity and eagerness to learn new technology and continuously develop technical skills
• Experience writing scripts using SQL
• Familiarity with tools such as Postman, SFTP clients, and API testing tools
• Previous experience in data analysis, integration, or technical support roles
• Bachelor's degree, preferably in Mathematics, Computer Science, Engineering, or similar field; or equivalent combination of skills and experience
• Product knowledge of Renaissance products, particularly DnA, eduCLIMBER, and FastBridge
• Experience with educational technology or working in K-12 educational environments

Benefits

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs

Company Overview