[Remote] Credit & Collections

Note: The job is a remote job and is open to candidates in USA. Sunbelt Rentals, Inc. is a leading company in the equipment rental industry, dedicated to providing excellent service and expertise to its customers. They are seeking a Credit & Collections Representative who will be responsible for making collection calls on past due accounts and managing customer payment statuses.

Responsibilities

• Responsible for reducing delinquency for assigned accounts
• Contact customers regarding payment status
• Answering incoming customer calls
• Deal with customers and profit centers to get disputed invoices resolved
• Deal with general contractors for specific jobs and make arrangements for joint checks
• Forward Certificates of Insurance and Tax Certificates to the appropriate departments
• Update and amend customer maintenance information

Skills

• Knowledge of construction lien laws
• Professional phone etiquette
• Commitment to excellent customer service
• Detail oriented
• Excellent written and verbal communication abilities
• Extensive knowledge of fair debt and collection management
• Strong knowledge of state commercial laws
• Knowledge of legal lending methods
• Some experience with computerized accounting methods

Benefits

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards
• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Company Overview