[Remote] Business Systems Analyst

Note: The job is a remote job and is open to candidates in USA. Mutual of Omaha is seeking a Business Systems Analyst I, II, or III who thrives in a consultative role. This role involves partnering with Marketing and cross-functional teams to evaluate capabilities, document requirements, implement solutions, and support adoption across the organization.

Responsibilities

• Act as a consultative partner to business teams
• Gather and document requirements, analyze business needs, and recommend solutions that improve workflows and support evolving marketing operations
• You’ll help translate business challenges into scalable technology and process improvements
• Lead and support Marketing technology implementations
• Partner with system administrators, vendors, and cross-functional teams to implement new capabilities and enhancements
• You’ll help coordinate stakeholders, manage test pilots, and support successful rollout and adoption of marketing capabilities
• Enhance and optimize business processes
• Evaluate current workflows and identify opportunities to streamline operations, improve efficiency, and strengthen user experience
• Support the development of business cases and cost-benefit analyses for new tools or process changes
• Drive training, onboarding, and change management efforts
• Develop communication plans, training materials, and onboarding programs to help users adopt new systems and processes
• Ensure teams are equipped to use tools effectively to maximize adoption
• Support testing, documentation, and ongoing system performance
• Create test plans and scripts, support validation efforts, and help ensure business and technical requirements are met
• Maintain documentation and support ongoing system enhancements and continuous improvement efforts

Skills

• Experience serving in a consultative Business Analyst role
• Hands-on experience supporting system implementations
• Strong process improvement and analytical mindset
• Excellent communication and stakeholder management skills
• Experience with onboarding and training programs
• Comfort working in Agile or fast-moving environments
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico
• Experience working with marketing technology (martech) platforms such as Adobe Suite, Workfront, Marcom Central, or similar tools
• Familiarity with Agile/Scrum methodologies and technology implementation lifecycles
• Exposure to emerging technologies, including AI-enabled tools, process automation, or digital workflow platforms
• Exposure to continuous improvement methodologies such as, LEAN or Six Sigma

Benefits

• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays.

Company Overview