[Remote] Billing Specialist I

Note: The job is a remote job and is open to candidates in USA. ENTRUST Solutions Group is a community of over 3,000 people committed to providing engineering, consulting, and automation services. They are seeking an entry-level Billing Specialist to support the billing team with invoice setup, client portal coordination, and day-to-day administrative support in billing systems.

Responsibilities

• Support the billing team with administrative tasks tied to invoice processing and billing workflows
• Enter invoices and related billing information into internal systems accurately and on time
• Assist with client portal tasks (uploads, confirmations, and issue triage), including tracking submission status and responding to basic portal-related problems
• Maintain organized records of billing documentation and correspondence (including saving confirmations/screenshots when required)
• Respond to routine internal questions, route issues to the appropriate team member, and follow established processes and policies
• Provide general clerical and account-related support such as data entry, file maintenance, and handling basic inquiries as assigned

Skills

• Strong attention to detail and ability to follow defined processes consistently
• Comfortable learning new systems and adapting to evolving workflows
• General computer literacy and proficiency with Microsoft Office (Outlook, Excel, Word)
• Strong organization, time management, and reliability in a remote environment
• Professional communication skills (written and verbal) and a collaborative, team-first mindset
• Previous experience with administrative support, invoicing support, or customer/account-related work (helpful but not required)
• Familiarity with client portals (uploading documents, troubleshooting access/submission issues)
• Comfort working across multiple screens/systems while maintaining accuracy

Company Overview