[Remote] Associate Product Manager

Note: The job is a remote job and is open to candidates in USA. PatientNow is a company that provides innovative software solutions for the beauty and wellness industry. As an Associate Product Manager, you will support the product team in defining requirements and collaborating with cross-functional teams to deliver impactful product features.

Responsibilities

• Support the definition of product requirements, user stories, and acceptance criteria to guide development
• Collaborate with engineering and design teams to ensure smooth planning, execution, and delivery of product features
• Participate in customer discovery efforts, including interviews, research, and feedback analysis to understand user needs and pain points
• Track and analyze product adoption, usage, and performance metrics to inform product decisions and improvements
• Assist in sprint planning, backlog grooming, and QA testing cycles to ensure high-quality releases
• Document product decisions, workflows, and release notes for internal and customer-facing stakeholders
• Partner cross-functionally with Sales, Marketing, Support, and Customer Success to gather insights and ensure alignment
• Contribute to product roadmap discussions by bringing forward insights, data, and customer feedback
• Learn and apply product development frameworks, best practices, and PatientNow product standards
• Foster a culture of collaboration, continuous improvement, and customer empathy

Skills

• 0–2 years of experience in product management, business analysis, UX, or a related technical field (internships welcome)
• Familiarity with or strong interest in agile product development and cross-functional collaboration
• Strong written and verbal communication skills with the ability to translate ideas into clear documentation
• Analytical mindset with comfort working with data to generate insights and inform decisions
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
• Eagerness to learn from senior product leaders and grow within a product management career path
• Passion for technology and improving user experiences, particularly in SaaS or B2B environments
• Familiarity with tools such as Jira, Confluence, Figma, or product analytics platforms
• Exposure to healthcare technology, EMR systems, or practice management workflows

Company Overview