[Remote] Account Executive, Amazon Customs & Trade

Note: The job is a remote job and is open to candidates in USA. Amazon is transforming global trade by helping businesses navigate complex customs processes with cutting-edge brokerage services. In this pivotal role, the Account Executive will be instrumental in expanding Amazon Customs & Trade's external business, connecting companies to seamless international shipping solutions and driving strategic growth across diverse customer segments.

Responsibilities

• Drive New Business Acquisition: Execute targeted outreach to potential customers, manage active accounts, and guide them through comprehensive sales and onboarding processes
• Vendor Conversion: Partner with internal teams to identify and approach conversion opportunities, delivering compelling presentations about our customs brokerage services
• External Customer Acquisition: Research and qualify potential clients, conduct discovery calls, and prepare tailored proposals that showcase our unique value proposition
• Continuous Improvement: Capture customer insights, identify process enhancements, and contribute to refining sales strategies and messaging
• Relationship Management: Maintain accurate customer interaction records and collaborate effectively across cross-functional teams

Skills

• Bachelor's degree in a relevant field or equivalent work experience
• 1+ years of sales or account management experience
• Experience effectively communicating complex concepts through written and verbal communication
• Demonstrated ability to meet performance goals in a metrics-driven environment
• Ability to work independently while collaborating effectively with cross-functional teams
• Speak, write, and read fluently in Mandarin
• Experience in Logistics/freight forwarding/Supply Chain industry as a Broker/Customs agent
• Proficiency with CRM systems (Salesforce preferred)
• Track record of successful B2B relationship building
• Experience working with Amazon Retail vendors or similar enterprise customers
• Demonstrated ability to learn complex technical products and explain them simply

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave

Company Overview

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