Property Adjuster -Inside (Trainee) - Meridian, ID

Allstate is a company dedicated to protecting families and their belongings from uncertainties. They are seeking a Moderate Inside Property Adjuster who will provide exceptional service by virtually inspecting damages, investigating coverage, preparing estimates, and settling claims accurately and promptly.

Responsibilities

• Provide exceptional service to our policyholders
• Virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly and accurately
• Interact with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration
• Communicate through different channels, including voice calls, email, and text messages
• Focus on water losses, ensuring that customers receive the highest level of support and resolution for these specific claims
• Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
• Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms
• Keep a clear record of work in a claims system and ensure timely and accurate documentation is completed as claims are worked on

Skills

• 1+ years of previous customer service experience required
• Previous industry experience is highly desired
• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred
• Ability to assess property damages and accurately determine claim coverage
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely
• Ability to work independently and manage time efficiently in a virtual work environment
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
• Residency within the Meridian, ID area is required

Benefits

• Time off
• Healthcare
• Retirement
• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Company Overview