People Operations Coordinator

iManage is dedicated to Making Knowledge Work™ and is seeking a People Operations Coordinator to join their collaborative team. In this role, you will manage onboarding and offboarding processes, maintain employee records, and support various People Ops functions while fostering a positive employee experience.

Responsibilities

• Owning the onboarding and offboarding experience end to end, ensuring every employee transition is smooth, timely, and leaves a positive impression
• Maintaining highly accurate employee records and HRIS data in Dayforce, with a strong focus on data integrity and compliance
• Managing a high volume of data entry and administrative tasks with precision, staying on top of email, escalating issues quickly, and following through without being reminded
• Understanding People Ops processes inside and out, with an ongoing aim to document, improve, and where possible automate
• Researching and answering employee questions through internal helpdesk system, responding in a timely and professional manner
• Keeping a constant focus on how employees experience interactions with People Ops and identifying ways to improve that experience
• Collaborating with People Operations teams globally with an opportunity to influence how people operations runs at a global scale
• Supporting the broader team on projects across compliance, benefits, payroll, and other areas as you grow in the role

Skills

• 1-2+ years of experience in a fast-paced HR/People department, either in a standalone role or as part of a larger team
• Strong attention to detail and a track record of accuracy in data-heavy or administrative work
• A natural instinct to escalate promptly, when something is unclear or outside your scope, rather than letting it sit
• Comfort working in HRIS or similar systems, and a genuine interest in technology
• Experience with Dayforce is a bonus, but any system experience will be considered
• The ability to stay organized and responsive across multiple priorities
• Strong communication skills and the ability to work across teams and levels with professionalism and warmth
• A genuine interest in the employee experience, not just completing the task but caring about the outcome
• An openness and eagerness to learn AI tools and incorporate them into your daily work
• A relevant degree to equivalent experience
• Taken ownership of my work not because someone is watching, but because it matters that it is done well
• A genuine curiosity about tools and technology and started experimenting with AI in my own work and have an opinion on what is useful and what is not
• Worked with People Ops reporting and am interested in finding the stories within the data
• Demonstrated how I have improved something in a previous role, not just that I did the job, but that I left it better than I found it
• A drive to get better and smarter to improve outcomes for employees
• The ability to think on my feet, but also know when to slow down and be precise

Benefits

• Comprehensive Health/Vision/Dental/Life Insurance
• 401k Retirement Savings Plan with a company match up to 4%
• Enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave
• Flexible time off policy to take the time off that I need
• Multiple company wellness days each year to prioritize mental health and well-being
• Access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources

Company Overview