Outbound Product Manager (Senior and Principal), Workforce Management

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team The Workforce Management Team is a key driver of growth at Workday, focused in winning the Frontline Worker and expanding globally in target industries. This globally distributed team. We are looking to welcome our next workforce management expert to the Product Management team! About the Role Interface with customers, positioning the value of Workforce Management, discussing functional requirements, and collecting feedback to incorporate into product development cycles. Analyze competitive intelligence to help better position Workday in the market, highlighting our differentiators to customers Participate in customer events, marketing events, and analyst relations engagements Perform industry analysis to surface roadmap candidates back to the product team. Collaborate with Workday’s business Product Owners, customers, partners, development teams including architecture, consultants, operations, and product teams to understand their desired business outcomes and priorities. Help to define the product vision, strategy and roadmap, including the underlying technical capabilities Curate customer adoption campaigns to help customers realize the value of their Workforce Management investment. Engage with customer executive leaders in person on the Customer Experience Center on a regular basis. Guide the product teams towards high value OKRs. Support education and adoption of platform features by internal development teams. Coordinate and align solution design across multiple scrum teams operating in a sophisticated distributed software environment. Communicate and evangelize the product area among the Workday community and at Workday events. About You We are hiring for a Senior and Principal level depending on qualifications, skills, and experience. Principal Outbound PM Basic Qualifications: 12+ years experience in product management, industry, and / or customer environments envisioning, defining, and delivering impactful SaaS and/or cloud-based enterprise software products at scale. Expert level domain knowledge of the relevant industry and market, with a comprehensive understanding of Retail, Hospitality, Manufacturing, global compliance needs in Workforce Management and industry best practices for Scheduling, Demand Forecasting, and Time Management. Senior Outbound PM Basic Qualifications: 8+ years of experience in Product Management or as a Functional Consultant specifically within the Workforce Management (WFM) ecosystem. 5+ years experience as an industry expert, ideally coming from a background at a major global WFM provider or leading a large-scale implementation of enterprise-tier labor solutions. Other Qualifications: Business Influence: Getting buy-in for roadmaps by balancing customer value vs. cost. Cross-Team Leadership: Driving results across Engineering, Marketing, and Sales. Customer Advocacy: Turning deep empathy and pain points into actual product features. Data Mastery: Using tools (Tableau, Snowflake, Sigma) to set strategy and KPIs. Strategic Decision Making: Balancing tech feasibility with long-term business goals. Market Research: Using competitive analysis and user behavior to find new opportunities. Stakeholder Management: Influencing and managing expectations for executive leaders. Visionary Thinking: Identifying disruptive ways to win the market. Education: Degree in Business or CS (Masters is a plus). Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here. Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $196,000 USD - $294,000 USD Additional US Location(s) Base Pay Range: $167,200 USD - $294,000 USD Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected]. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. 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Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. 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