Marketing Sales Associate

Sinclair Inc. is a leading force in the automotive digital advertising industry, seeking a Marketing Sales Associate to coordinate digital sales. The role involves supporting clients throughout their advertising campaigns, ensuring effective communication and execution of details.

Responsibilities

• Responsible for accurately handling, and solving customer inquiries
• Acts as a liaison between customers and fulfillment teams, either internally or through third-party providers/vendors
• Resolve issues by taking the appropriate action, and knowing when to escalate issues to a management level
• Must be able to organize and schedule calls, and client communication
• Monitor, audit, and approve orders for correct coding and all required details
• Traffic and maintain new requests and order modifications between ordering and production systems
• Coordinate and collaborate with internal fulfillment teams to meet benchmarks and ensure deadlines are met
• Regularly communicate progress updates with internal and external stakeholders
• Become adept on day-to-day processes related to the function of the role and advise others on best practice
• Gain an understanding of display and video programmatic tactics including retargeting, CTV and more
• Attend and participate in regular staff meetings and product trainings
• Support various teams within the agency creating production orders, preparing documents, and executing projects as assigned by management
• Other duties and projects as assigned

Skills

• Excellent written and verbal communication skills
• Reading comprehension and problem-solving skills
• Organizational skills, attention to detail, and a sense of urgency are a must
• Be coachable, curious, and solution-oriented
• Ability to work and perform successfully in a fast-paced, hybrid (in-person and remote) environment
• Must have strong listening skills, and be empathetic and able to effectively relate to clients
• Must be able to maintain composure in stressful situations, and be proficient in finding solutions and diffusing customer service situations
• Must have a strong working knowledge of MS Office Suite, specifically Outlook, Word, and Excel (or similar software)
• Digital/Ad Operations experience a plus
• Digital Analytics/Reporting experience a plus
• Operative.One, JIRA, or other order/ticket management system experience is a plus

Benefits

• Participation in a retirement plan
• Life and disability insurance
• Health, dental and vision plans
• Flexible spending accounts
• Sick leave
• Vacation time
• Personal time
• Parental leave
• Employee stock purchase plan

Company Overview