Marketing Representative

Ryan Specialty is committed to building and sustaining a diverse workforce, and they are seeking a Marketing Representative to engage and build relationships with insurance professionals in a high-volume calling environment. The role involves making outbound calls, educating agents about offerings, and driving policy submissions through effective communication and relationship-building techniques.

Responsibilities

• Make outbound calls to educate and motivate insurance professionals to sell builders risk
• Communicate US Assure’s offerings, including resources, programs, eligibility, key product features, value propositions and benefits of doing business
• Approach calls with optimism and professionalism, viewing each as a new opportunity to create a quality relationship that builds long-term engagement and achieves closing objectives
• Adhere to best practices, outreach techniques and workflow processes specific to each campaign
• Meet individual and team goals for calls made, quality standards and KPIs that drive our efforts
• Professionally respond to inquiries and requests from agents via email
• Proactively collaborate and share insights, feedback and learnings with the team

Skills

• 1+ years of experience in a customer-centered field, including sales, retail, hospitality, marketing, recruiting or related specialty
• High school diploma or bachelor's degree
• A consistently positive, collaborative, can-do attitude with high energy and enthusiasm in a repetitive, metrics driven environment
• Ability to maintain motivation, focus and emotional resilience by keeping perspective and staying solution oriented throughout the day
• Strong phone‐qualifying and prospecting skills, and ability to professionally overcome objections
• Ability to creatively reach leads, identify decision makers and build customer loyalty
• Quick to build rapport and authentic connections, believing every call has value whether it results in a conversion or a meaningful professional interaction
• Excellent verbal and written communication with a commitment to and focus on the customer
• Results driven with above average levels of independence, initiative and curiosity
• Self-motivated, consistent and dependable with a high level of personal accountability
• Proficiency in Microsoft Office applications, familiarity with a Customer Relationship Management (CRM) system, and the ability to type 35 words per minute

Benefits

• Paid time off for company holidays
• Vacation
• Sick and personal days
• Paid parental leave
• Mental health services

Company Overview