Inside Sales Site Developer, Quill

Staples is a business-to-business company that binds together various sectors. They are seeking an Inside Sales Site Developer to engage with Quill’s managed customer base and drive reactivation and growth opportunities.

Responsibilities

• Make daily outbound calls to Quill customers who have not ordered in 7+ months
• Make daily outbound calls to prospective locations affiliated with a managed customer entity
• Accept inbound calls from managed‑entity customers and ensure all needs are met
• Negotiate pricing and process special quotes for various customer opportunities
• Use order history and customer intel to identify opportunities and drive share‑of‑wallet conversations
• Leverage specialized offers and Quill’s value proposition to reactivate customers and meet monthly quotas
• Support and grow an open book of business by identifying opportunities, resolving issues, and conducting proactive outreach
• Maintain strong communication channels with account managers to relay customer trends and pricing insights
• Collaborate with sales specialists and cross‑functional partners to expand revenue across categories
• Maintain accurate CRM records, activity logs, and pipeline updates
• Apply coaching and feedback to continually improve performance
• Meet and exceed monthly/quarterly quotas and key performance metrics
• Contribute to a positive team culture

Skills

• Associate or Bachelor's degree (or equivalent experience)
• Ability to work onsite in Lincolnshire, IL for first two weeks of training
• Able to work an 8‑hour shift between 7:30AM–5PM, onsite 4 days/week (hybrid)
• Proficiency with Microsoft Excel, PowerPoint, Outlook
• Professional communication skills
• Ability to learn new tools/systems quickly
• Ability to navigate multiple sales approaches
• Strong customer‑first acumen
• 1+ years B2B sales or service experience
• Proven ability to meet/exceed sales metrics
• Strong organization and time management
• Experience in fast‑paced, evolving environment
• CRM experience (Salesforce or similar)
• Resilient and able to handle rejection well
• Team‑oriented with initiative and enthusiasm
• Curious, eager to learn and develop sales skills

Benefits

• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online/Retail Discounts
• 401(k) Match
• Wellness programs
• And more!

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