In-home Planner

Why we will love you

Travel is required for this position. This position will require 4-5 days of travel per week. JOB TYPE: Permanent, Full-time, Hourly HOURS LEVEL: HL3 LOCATION: 1 hour radius of IKEA Denver for In-Home Client Design appointments.
• Minimum 2 years of relevant work experience.
• Vocational Tech education, wood shop classes experience welcome.
• Must have a valid driver’s license, current auto insurance, and reliable transportation.
• Space layout experience preferred.
• Previous measuring experience preferred.
• Customer service and sales experience.
• Experience with computer technology (Microsoft Office Suite, Salesforce, and others). BENEFITS ELIGIBLE: Yes "Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role."

What you'll be doing day to day

As an In-Home Kitchen Planner, initiating the kitchen planning process to create tailored design solutions, you will:
• Accurately measure, interpret, and draw out installation space and upload the data in a timely manner, and within the IKEA requirements using IKEA technology.
• Review layout of kitchen and all project paperwork with customer to ensure all components are correct and all measurements are accurate.
• Utilize measurement and construction skills, combined with expertise in modular furniture planning and foundational design principles, to create tailored solutions that meet customers' needs.
• Review appliance, electrical and plumbing locations to ensure they are captured on the measurement documents.
• Resolve customer concerns with empathy, reinforcing IKEA values throughout each interaction.
• Assess customers’ needs and promote the service that fits best.
• Understand the store and department action plans. Actively contribute to achieving your department's goals.
• Utilize in-depth knowledge of IKEA's products, services, and multi-channel solutions to ensure customers can shop conveniently, whether in-store or remotely, whenever and however they prefer.
• Promote the IKEA commercial priorities by securing high quality services, in a cost and time effective way both in the home and in the store.

Together as a Team

Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too!