Housing Navigator

Disability Alliance BC (DABC) is a non-profit organization focused on advocating for people with disabilities. They are seeking a Housing Navigator for the Right Fit Program to assist wheelchair users in finding affordable, accessible housing and to conduct outreach with housing providers in the Capital Regional District.

Responsibilities

• Assist eligible participants with finding and applying for accessible housing that meets their needs from start to finish
• Conduct client intakes and holistic assessment of all disability support needs, including home supports, equipment and assistive technology
• Conduct outreach with housing providers to promote the Right Fit Program and identify accessible housing units in the Capital Regional District
• Coordinate with housing providers and building managers to arrange access to units to complete the Accessibility Checklist; undertake site visits to measure and record accessibility features and take photographs
• Maintain an inventory of housing providers and accessible units
• Match clients to housing units
• Facilitate the transition process once a suitable home is found and fast track processes to obtain independent living supports
• Collaborate with government agencies, service providers and client’s support networks
• Conduct outreach and participate in public presentations at workshops, conferences, and other events (virtual or in-person) to promote the Right Fit Program in the Capital Regional District
• Prepare monthly reports
• Perform other duties as assigned

Skills

• Have post-secondary education in a relevant field such as social work, occupational therapy, community development, or an equivalent combination of education, training and experience
• Experience providing client-centered support, case management, or peer navigation services
• Experience advocating for clients and coordinating services with government agencies, housing providers, and community organizations
• Knowledge and/or experience with accessible housing, accessibility standards, building design, technology and architecture
• Strong verbal and written communication skills
• Excellent interpersonal skills and ability to build trust and maintain supportive relationships with clients across diverse backgrounds
• Ability to act ethically and handle sensitive information with confidentiality
• Experience conducting outreach, community engagement, and public presentations
• Strong organizational, time management, and administrative skills, including the ability to manage multiple client files and prepare reports
• Ability to work independently while collaborating effectively within a team environment
• Proficiency with computers and computer programs, including Microsoft Office software, specifically Excel, Word, Outlook, and client database systems
• A Valid driver's license, access to a vehicle, and ability to travel within the Capital Regional District
• Experience in the non-profit sector
• Experience with a disability and/or supporting people with disabilities

Benefits

• 15 days of paid vacation annually (based on full-time)
• 18 days of paid sick leave annually (based on full-time)
• 100% of the cost of extended health and dental care benefit premiums
• 2 weeks of paid time off during DABC’s annual holiday office closure in December
• Employee wellness benefit

Company Overview