[Hiring] Radiologist Support Specialist I @RAYUS Radiology

Role Description

RAYUS Radiology is looking for a Radiology Support Specialist to join our team. As a Radiology Support Specialist, you will provide exceptional client service to hospitals and radiologists to ensure that the workflow through the reading center is maximized.
• Field requests from Radiologists to effectively resolve issues through client contact or integration of the IT support team
• Deliver client satisfaction through effective resolution of client calls
• Answer inquiries, resolving problems, fulfilling requests and database queries
• Efficient drafting of X-Rays and verification of cross-sectional exams
• Efficient remediation of studies on the RSS exceptions work list
• Effective execution of critical finding and super-stat requests
• Focus on assigned duties in a high volume client service center
• Utilize multiple information systems to verify the availability of diagnostic information
• Troubleshoot workflow gaps with diagnostic information, patient orders, and physician resources
• Own issues through verified resolution
• Establish effective working rapport with clinical team including physicians
• Build effective working relationships and a positive working environment with teammates
• Generate process improvement ideas and proactively act on ideas

This is a 100% remote position working 40 hours per week. Shifts are Monday-Friday from 12:00pm to 8:30pm EST, with rotating weekends and holidays.

Qualifications
• High school diploma, or equivalent
• One (1) year of experience in a healthcare setting or customer service role
• An associate’s or bachelor’s degree in business, healthcare administration, or related field (preferred)
• Radiology Certification a plus (preferred)

Benefits
• Medical, dental and vision insurance
• 401k with company match
• Life and disability insurance
• Tuition reimbursement
• Adoption assistance
• Pet insurance
• PTO and holiday pay
• Many more benefits (based on eligibility)

Visit our career page to see them all:

www.rayusradiology.com/careers