Technical Program Manager – Data Center Operations & Strategic Infrastructure Excellence

About arenaflex

At arenaflex, we believe that technology should empower everyone, everywhere. Our mission is to build products and services that create opportunities for people across the globe—whether they're down the street or across the world. As a global leader in cloud computing and infrastructure innovation, arenaflex is transforming how businesses operate by delivering enterprise-grade solutions powered by cutting-edge technology on the cleanest, most efficient cloud platform in the industry.

We're not just building technology; we're building a company where every employee feels they belong. arenaflex is committed to fostering diversity, equity, and inclusion in everything we do. We want our workforce to reflect the rich tapestry of the global community we serve, and we create environments where people from all backgrounds can thrive, grow, and make meaningful contributions.

arenaflex Cloud accelerates organizations' ability to transform their business with the best infrastructure, platform, and industry solutions available. We deliver enterprise-grade solutions that leverage arenaflex's state-of-the-art technology—all on the cleanest cloud infrastructure in the industry. Customers in more than 200 countries and regions turn to arenaflex as their trusted partner to enable growth and solve their most critical business challenges.

The Role: Technical Program Manager – Data Center Operations

A problem isn't truly solved until it's solved for everyone. That's why arenaflexers build products that help create opportunities for everybody, whether down the road or across the globe. As a Technical Program Manager at arenaflex, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with partners to plan requirements, identify risks, manage project plans, and communicate clearly with cross-functional partners across the organization.

You will be equally comfortable explaining your team's analysis and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. This role offers the unique opportunity to work at the intersection of technology, business strategy, and operational excellence.

We are currently seeking a talented Technical Program Manager to join our Global Data Center Operations team. In this role, you will be responsible for driving the strategy and execution of our Third-Party Datacenter (3PDC) fleet worldwide. This is a high-impact position that requires someone who can bridge technical depth with strategic vision, working across multiple teams to ensure operational excellence.

Key Responsibilities

• Lead Technical Programs: Collaborate with a team of Engineers and Planners to address the global fleet of Third-Party Datacenters (3PDC), ensuring optimal performance, reliability, and cost-efficiency across all facilities.


• Cross-Functional Collaboration: Work closely with cross-functional partners to understand business needs, conduct end-to-end analysis that includes data collection, analysis, ongoing scaled forecasting, and presentations to senior leadership.


• Data-Driven Insights: Plan and automate metrics, iteratively building and prototyping dashboards to provide insights at scale. Transform raw data into actionable intelligence that drives strategic decision-making.


• Process Optimization: Drive process improvement through data analysis, visualization, and business recommendations based on 3PDC data. Identify and act on opportunities to enhance operational efficiency and reduce costs.


• Stakeholder Management: Identify, communicate, and collaborate with stakeholders within multiple teams to drive impact and work toward shared goals. Navigate complex organizational structures to achieve alignment.


• Strategic Planning: Develop and execute comprehensive program plans that span multiple quarters and involve diverse sets of technical and non-technical stakeholders.


• Risk Management: Proactively identify project risks, develop mitigation strategies, and communicate issues to appropriate stakeholders in a timely manner.


• Executive Communication: Present findings, recommendations, and program updates to senior executives with clarity and confidence, translating technical concepts into business impact.

Essential Qualifications

• Education: Bachelor's Degree in Computer Science, Engineering, Business Administration, or a related technical field. Equivalent practical experience will also be considered.


• Program Management Experience: Minimum 3 years of experience in program management, with a proven track record of delivering complex technical projects on time and within budget.


• Cross-Functional Project Management: Minimum 3 years of experience managing cross-functional or cross-group projects, demonstrating the ability to coordinate diverse teams toward common objectives.


• Technical Analytical Skills: Experience in financial modeling and analysis, using spreadsheets and manipulating data sets using SQL or similar query languages. Comfortable working with large datasets and deriving meaningful insights.


• Communication Skills: Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences—from technical teams to executive leadership.


• Problem-Solving Abilities: Strong analytical, information visualization, and critical thinking skills. Ability to decompose complex problems into manageable components and develop effective solutions.


• Project Planning: Proficiency in project management methodologies (Agile, Scrum, Waterfall) and tools for planning, tracking, and reporting on project progress.

Preferred Qualifications

• Large-Scale Program Leadership: 3+ years of experience managing large, cross-functional projects spanning a diverse set of stakeholders, both technical and non-technical.


• Technical Program Management: Previous experience in technical program/project management roles within a technology, cloud, or infrastructure company.


• Data Center Operations: Familiarity with data center operations, infrastructure management, or facility management is highly desirable.


• Advanced Analytical Capabilities: Experience with advanced data visualization tools (such as Tableau, Looker, or similar platforms) and statistical analysis.


• Cloud Infrastructure Knowledge: Understanding of cloud computing architectures, distributed systems, and infrastructure-as-a-service (IaaS) platforms.


• Process Improvement: Experience with Lean, Six Sigma, or similar process improvement methodologies.


• Technical Depth: Ability to understand technical tradeoffs and engage meaningfully with engineering teams on technical decisions.

Skills & Competencies for Success

To thrive in this role at arenaflex, you should possess:

• Strategic Thinking: The ability to see the big picture while paying attention to critical details. You should be able to align day-to-day activities with broader organizational goals.


• Technical Fluency: While you don't need to be a software developer, you should be comfortable reading technical documentation, understanding system architectures, and discussing technical concepts with engineers.


• Leadership Presence: The confidence to lead meetings, facilitate discussions, and drive decisions without formal authority. You inspire trust and build consensus across teams.


• Adaptability: The tech industry moves fast, and priorities can shift. You should be comfortable with ambiguity and able to pivot quickly when circumstances change.


• Data-Driven Mindset: You believe in letting data inform decisions. You're comfortable with quantitative analysis and can translate data into actionable insights.


• Customer Orientation: Whether internal or external customers, you understand their needs and work diligently to deliver solutions that exceed expectations.


• Continuous Learning: Technology evolves rapidly, and so should you. A growth mindset and commitment to ongoing professional development are essential.

Career Growth & Learning Opportunities

At arenaflex, we're invested in your career growth. As a Technical Program Manager, you'll have access to:

• Professional Development: Comprehensive training programs, certifications, and workshops to enhance your technical and leadership skills.


• Career Pathways: Clear advancement paths toward Senior Technical Program Manager, Group Program Manager, or specialized tracks in product management, technical leadership, or people management.


• Mentorship: Access to experienced mentors who can guide your career progression and help you navigate complex technical and organizational challenges.


• Cross-Functional Exposure: Opportunities to work with teams across the organization, gaining broad experience in different business areas and technologies.


• Industry-Leading Projects: The chance to work on technically challenging, high-visibility projects that impact millions of users worldwide.


• Global Impact: The opportunity to contribute to products and services that are used by customers in over 200 countries and regions.

Work Environment & Culture

arenaflex offers a dynamic, fast-paced work environment that values innovation, collaboration, and excellence. Our culture is built on trust, transparency, and a commitment to building a Google for everyone—a company where diversity, equity, and inclusion are embedded in our work and where every employee feels a sense of belonging.

As part of our efforts to build an arenaflex for everyone, we:

• Celebrate diverse perspectives and backgrounds


• Create accessible products and services


• Invest in employee resource groups and inclusion programs


• Foster an environment where everyone can do their best work


• Support work-life balance with flexible arrangements

We believe that the best ideas can come from anywhere, and we encourage employees to share their thoughts, challenge assumptions, and contribute to our collective success.

Compensation & Benefits

arenaflex is committed to offering competitive compensation and comprehensive benefits that support your well-being, growth, and financial security. We offer:

• Competitive Salary: $26 per hour ($54,080 annually) for this full-time position, with opportunities for performance-based increases.


• Health & Wellness: Comprehensive health insurance coverage including medical, dental, and vision plans.


• Retirement Benefits: 401(k) retirement plan with company matching contributions.


• Paid Time Off: Generous paid vacation, sick leave, and holidays to support work-life balance.


• Parental Leave: Paid parental leave for new parents to bond with their children.


• Professional Development: Annual learning and development budget for courses, certifications, and conferences.


• Employee Perks: Access to exclusive benefits, discounts, and wellness programs.

Location

This position is based in Atlanta, USA. arenaflex supports flexible work arrangements, including remote work options, depending on role requirements and team needs.

Join Us

If you're passionate about technology, driven by impact, and excited about the opportunity to work on meaningful projects that touch millions of lives, we invite you to join the arenaflex team. We're looking for creative problem-solvers who are eager to learn, adapt, and make a difference.

At arenaflex, we don't just accept difference—we celebrate it, we thrive on it, and we invest in it for the benefit of our employees, our products, and our community. arenaflex is an equal opportunity employer. We employ individuals without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected characteristic.

Ready to make an impact? Apply today and become part of a team that's building the future of technology.

Apply Now!