Head of People Operations

Slate, a leader in facilities services for over two decades, is renowned for its commitment to quality and innovation. With a team of 250+ professionals and a national portfolio, Slate consistently exceeds industry standards, as recognized by ISSA. As Head of People Operations, you will play a pivotal role in supporting our hourly workforce across multiple markets, ensuring seamless HR operations and driving process improvements.

Key responsibilities include:

• Own end-to-end HR operations for an hourly workforce, including onboarding, payroll, benefits administration, compliance, and employee records management.
• Manage recruiting and hiring pipelines from job postings through offers, scaling hiring plans as new markets open.
• Maintain accurate employee records and system integrity across HR tools such as Gusto, Jobber, and others; conduct regular audits and data reconciliation.
• Serve as the first point of contact for employee inquiries, resolving payroll and scheduling issues, and providing bilingual support to field teams (English/Spanish).
• Drive process improvements by diagnosing root causes of discrepancies, updating workflows, checklists, and training to ensure consistency and scalability.