FOSTER CARE CASE MANAGER

The Foster Care Case Manager has primary responsibility for behavioral intervention

management and coordination of services for the youth. He/She works intensely with the client

and foster parent/care giver by providing ongoing support. If applicable within program, also

serves as a supervisor and consultant to licensed therapeutic foster parents (contractors) who

carry out the therapeutic interventions for the youth in care.

Must reside in Charlotte, NC, and the surrounding areas. 

The Case Manager serves as a member of a regional foster care clinical team. Under the

guidance of a Foster Care Supervisor if applicable, the case Manager will recruit and license

therapeutic foster parents; all team members manage regional team/agency specific operations

which include facilitating placement goals, team goals, budgeting, marketing, community

relations and promoting Lutheran Services Carolinas within the child welfare community.

Essential Functions

1. Plan and supervise the placements for youth and foster families. Facilitate the setting of

placement goals and desired outcomes established by the placement team.

2. Write and monitor behavioral intervention treatment plans, monitoring progress according

to the level of care, and documentation and planning transitions for discharges.

3. Possess strong knowledge of the Collaborative Problem Solving to ensure the model is

implemented in the home if applicable to the program.

4. Maintain documentation in the youth’s file and foster parent file according to state and

federal standards and program guidelines.

5. Facilitate the recruitment, assessment, training and licensing of therapeutic and non-

therapeutic foster care homes according to the established agency policy, accreditation

standards and state licensing rules.

6. Responsible for assessing for symptoms or implementing interventions to help foster

parents address challenging behaviors in youth and adolescents.

7. Partner in facilitating placement matches. Consult with team members, assess appropriate

resources for youth and foster families and assist with matching. Assist with obtaining all

placement paperwork, which includes clinical information and contractual documentation

(financial agreements and medical necessity documentation if applicable).

8. Complete all placement and attendance forms as required to facilitate billing.

9. Complete foster care reviews with governing agencies. Complete annual evaluations on

licensed foster parents. Deliver ongoing support and supervision to licensed therapeutic

foster parents who carry out therapeutic interventions for the youth in care.

10. If applicable within program, facilitate a monthly support group for foster parents. Provide

consultation and collaboration with foster parents and therapist on identifying problem

areas, developing plans for addressing those problems in order to minimize the risk of

placement disruption. Provide ongoing training in order to continue to develop the skill

level of foster parents. Provide on call support to foster families on a regular basis.

11. Maintain up-to-date documentation as related to foster home licensure, contractual

agreements, and all agency and regulatory guidelines. Documentation must be completed

and maintained at all times and in accordance with contractual standards and timeframes.

12. Assist in marketing Lutheran Services Carolinas programs with potential referral sources.

Must have the knowledge and ability to respond independently and promptly to marketing

and community relations needs.

13. Liaison on behalf of the consumer by ensuring all applicable services are connected and

authorized; including assistance with immigration procedures, coordinating legal activity for

clients and identifying attorney representation as needed. Develop and maintain

consumer’s PCP and facilitate child and family team meetings.

14. Serve on committees and projects at Lutheran Services Carolinas, if applicable.

15. If applicable, be knowledgeable of DHS policy and procedure in terms of intake

procedures, service and reporting procedures. Maintain accurate up-to-date information on

foster care children and comply with LSC/DHS documentation and reporting requirements.

16. Respond to other duties as requested.