Financial Services Representative

Charles Schwab is committed to helping clients own their financial futures, and they are seeking a Financial Services Representative to educate clients about investment strategies and assist them with their financial needs. This role involves engaging with clients, addressing their inquiries, and participating in a comprehensive training program to obtain necessary licenses.

Responsibilities

• Educate clients about investment strategies, trading tools, market mechanics, and retirement choices
• Engage with clients when answering inbound calls, taking ownership, and tackling complex issues to offer the best possible solution
• Attend the Schwab Service Academy, which provides paid training, study time, and support to obtain Securities Industry Essentials and FINRA Series 7 & 63 licenses

Skills

• Ability to work 8:00am – 4:30 pm Monday through Friday during Schwab's training program, on-site
• After training is complete, the ability to work assigned shift to accommodate business needs to include evening, overnight, and weekend options
• Previous customer service or client relationship experience
• Bachelor's degree or higher from an accredited university
• Ability to adapt to changes in the market and business
• Passion for providing service to clients
• Motivation to learn about the securities industry including the basic principles of equity, option, and mutual fund transactions
• Robust communication to include influencing and client engagement skills
• Desire to be part of a supportive and collaborative team
• Demonstrated success navigating multiple computer applications

Benefits

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

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