Field Service Technician- Wisconsin

Arjo is a company dedicated to improving health and mobility for individuals with challenges. They are seeking a Field Service Technician to provide essential medical equipment services, including maintenance and repairs, while building positive relationships with customers.

Responsibilities

• Perform preventative maintenance, repairs, installations, upgrades, and in‑services on Arjo medical equipment at customer sites
• Provide technical diagnosis, prepare repair cost estimates, and complete service on customer‑owned medical equipment
• Grow service revenue by identifying opportunities for new and renewal service contracts within the assigned territory
• Partner with the Sales team on joint calls, product demos, in‑services, and trade‑show support
• Deliver all services in accordance with Arjo warranty/contract policies, safety standards, and regulatory guidelines
• Maintain positive, collaborative relationships with customers and internal partners
• Manage local and van spare parts inventory
• Complete and submit all service reports, documentation, and required training within required timelines
• Participate in regulatory investigations by providing product assessments and required documentation
• Support quality‑related activities including QC checks, aesthetic maintenance, cleaning procedures, and product handling processes
• Comply with all quality, safety, and compliance requirements, including FDA and worldwide medical device regulations
• Work flexible hours, including occasional weekends, based on customer or business needs
• Travel regularly by car (and occasionally by air) to customer locations; overnight travel varies by territory

Skills

• Must reside within the assigned territory; company vehicle provided
• Ability to lift up to 75 lbs, push/pull loads, and stand, walk, or sit for extended periods
• Ability to use required PPE, including biological/chemical protection, as needed
• Must be able to complete required inoculations
• Valid driver's license required
• Ability to use computers, mobile devices, and related office tools to complete assignments
• Vision requirements include close, distance, color, peripheral vision, depth perception, and ability to adjust focus
• High School Diploma or GED required
• Experience with electromechanical repair and maintenance
• Ability to read and interpret mechanical and electrical schematics
• Experience with electrical/mechanical assembly
• Must hold and maintain a valid driver's license
• Associate's Degree in Electrical or Mechanical fields preferred
• Repair certifications or technical training preferred
• Sales or customer‑facing experience a plus

Benefits

• Benefits begin on day-1
• Full family health/vision/dental coverage
• Paid time off
• Employer-matched 401k plan
• Paid training

Company Overview

Company H1B Sponsorship