**Experienced UNiD Customer Specialist – Medical Technology and Healthcare Solutions**

At arenaflex, we're revolutionizing the medical technology and healthcare solutions landscape with innovative products and services that transform patient care. As a UNiD Customer Specialist, you'll play a vital role in driving success by providing exceptional support to our customers, partners, and internal stakeholders. This is a fully remote role, offering you the flexibility to work from anywhere in the United States, while enjoying a competitive salary, comprehensive benefits package, and opportunities for career advancement and growth within our organization.

• *Why Join arenaflex as a UNiD Customer Specialist?**

• **Competitive Compensation**: Enjoy a salary up to $98,400, reflecting your value to our team and the impact you'll make in the medical technology and healthcare solutions industry.
• **Remote Work Flexibility**: Work from anywhere in the United States, enjoying the freedom to create a work environment that suits your needs and preferences.
• **Career Advancement Opportunities**: Grow your career within arenaflex, with a clear path for professional development and advancement in a dynamic and innovative organization.
• **Comprehensive Benefits Package**: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.
• **Training, Mentorship, and Guidance**: Receive training, mentorship, and guidance to help you succeed in your role and achieve your career goals.
• **Innovative Technologies**: Be part of arenaflex's mission to develop and deliver innovative medical technologies that transform patient care and improve outcomes.

• *What to Expect as a UNiD Customer Specialist:**

As a UNiD Customer Specialist, you'll be responsible for:

• **Managing and Updating Surgical Schedules**: Ensure seamless coordination of surgical schedules, working closely with hospital staff, sales representatives, and consultants to design patient-specific implants.
• **Collaborating with Hospital Staff and Sales Representatives**: Build strong relationships with hospital staff, sales representatives, and consultants to drive success and deliver exceptional customer experiences.
• **Collecting Patient Radiographic Images**: Gather patient radiographic images from various sources, ensuring timely and accurate collection and transmission.
• **Relaying Case Information to Engineers**: Provide critical case information to engineers in a timely manner, facilitating the development and delivery of innovative medical technologies.
• **Clinic, Hospital, and Patient Account Management**: Manage clinic, hospital, and patient accounts, including scheduling and implant verification, to ensure seamless coordination and delivery of medical technologies.

• *What We're Looking For in a Candidate:**

To succeed as a UNiD Customer Specialist, you'll need:

• **Bachelor's Degree**: A bachelor's degree in a relevant field, such as healthcare administration, medical technology, or a related field.
• **Minimum 2 Years of Relevant Experience**: A minimum of 2 years of relevant experience in medical case management, surgical scheduling, or research coordination.
• **2+ Years of Medical Case Management Experience**: Proven experience in medical case management, with a strong understanding of medical technologies and healthcare solutions.
• **Experience as a Surgical Scheduler**: Experience as a surgical scheduler, with a strong understanding of surgical procedures and patient care.
• **Experience as a Research Coordinator**: Experience as a research coordinator, with a strong understanding of research methodologies and data analysis.

• *How to Stand Out as a UNiD Customer Specialist:**

To excel in this role, you'll need:

• **Experience with Hospital EMR/PACS**: Experience working with hospital electronic medical records (EMR) and picture archiving and communication systems (PACS).
• **Experience Working in a Fast-Paced Environment**: Proven ability to work in a fast-paced environment, with a strong focus on customer satisfaction and delivery of exceptional results.
• **Knowledge of Medical Technology Advancements**: Strong understanding of medical technology advancements and their applications in healthcare solutions.

• *What We Offer:**

As a UNiD Customer Specialist at arenaflex, you'll enjoy:

• **Competitive Compensation**: A competitive salary up to $98,400, reflecting your value to our team and the impact you'll make in the medical technology and healthcare solutions industry.
• **Comprehensive Benefits Package**: A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.
• **Training, Mentorship, and Guidance**: Training, mentorship, and guidance to help you succeed in your role and achieve your career goals.
• **Innovative Technologies**: The opportunity to work with innovative medical technologies that transform patient care and improve outcomes.
• **Remote Work Flexibility**: The flexibility to work from anywhere in the United States, enjoying the freedom to create a work environment that suits your needs and preferences.

• *Ready to Join arenaflex as a UNiD Customer Specialist?**

If you're a motivated and results-driven professional with a passion for medical technology and healthcare solutions, we want to hear from you. Apply now to join our team as a UNiD Customer Specialist and take the first step towards a rewarding and challenging career with arenaflex.