**Experienced Pre-Licensed Customer Service Representative - Insurance Industry**

At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a global, digital business services company, we deliver cutting-edge, digitally powered solutions to help the world's top brands streamline their operations and drive growth. With a global presence and a team of over 500,000 passionate individuals speaking more than 300 languages, we're committed to making a positive impact on our communities, clients, and the environment.

If you're looking for a career that's more than just a job, arenaflex is the perfect place for you. We're dedicated to investing in your future and providing you with the tools, training, and support you need to succeed. As a Pre-Licensed Customer Service Representative, you'll have the opportunity to work with a dynamic team, resolve complex customer issues, and develop your skills in a fast-paced environment.

• *What sets arenaflex apart?**

• We offer a 5-day paid training program to help you prepare for the State Insurance Exam, so you can become a licensed insurance agent.
• Our comprehensive benefits package includes competitive wages, full benefits (medical, dental, vision, 401k, and more), paid time off, and employee wellness and engagement programs.
• You'll have the chance to work with a diverse team, interact with people from all walks of life, and develop your skills in a collaborative and engaging environment.
• Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company, demonstrating the opportunities for growth and advancement within our organization.

• *Responsibilities:**

As a Pre-Licensed Customer Service Representative, you'll be responsible for:

• Resolving complex customer issues and advising first-level representatives on high-level issues.
• Assisting policyholders with billing questions and concerns.
• Providing support to policyholders with policy changes requested.
• Supporting policyholders' needs by providing recommendations and adjusting as necessary.

• *Qualifications:**

We're looking for fearless individuals who are inspired to deliver the best in all that they do. To be considered for this role, you'll need:

• 6 months of customer service experience minimum.
• Over 18 years of age.
• Ability to type 25 wpm.
• High School Graduate or GED.
• Comfort with desktop computer systems.
• Proven oral and written communication skills.
• 6 months of Call Center experience, preferred.
• Logical problem-solving skills.
• Availability to work various shifts.
• Ability to use Windows operating systems.
• Organization and work prioritization skills.

• *Work from Home Requirements:**

To work from home, you'll need:

• A minimum subscribed download rate of 25.0 Mbps.
• A minimum subscribed upload rate of 5.0 Mbps.
• An ISP with no packet loss and ping under 50ms.
• An internet connection that is not Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN.
• Proof of internet speed.
• A clean and quiet workspace.

• *Why join arenaflex?**

At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We offer a workplace that's conducive to happiness and a healthy work-life balance, and we're dedicated to providing opportunities for growth and advancement.

• *Apply now:**

If you're ready to take your career to the next level and join a dynamic team that's making a positive impact, apply now to become a Pre-Licensed Customer Service Representative at arenaflex.