About arenaflex

At arenaflex, we are driving the future of aerospace innovation. As a global leader in aviation technology and propulsion systems, we are committed to delivering cutting-edge solutions that power the world's most advanced aircraft. Our team of dedicated professionals works tirelessly to ensure that our customers receive unparalleled technical support, maintenance expertise, and service excellence. We believe in fostering a culture of continuous learning, collaboration, and excellence, where every team member has the opportunity to grow their career and make a meaningful impact on the aviation industry.

Join arenaflex and become part of a dynamic organization that values technical expertise, customer commitment, and operational excellence. We are currently seeking a highly skilled and experienced Lead Field Services Specialist to support our T-64 propulsion systems at our MALS-16 MCAS Miramar location in San Diego, California. This is an exciting opportunity to work with military-grade technology, lead a team of technical professionals, and contribute to the readiness and reliability of critical aviation assets.

Position Overview

We are looking for an experienced Lead Field Services Specialist who will provide leadership, technical direction, and comprehensive support to our customers, users, and internal field personnel. In this pivotal role, you will be responsible for the operation, inspection, maintenance, and repair of our advanced T-64 propulsion systems. You will serve as the primary technical liaison between arenaflex and our military customer, ensuring exceptional service delivery, proactive problem resolution, and long-term relationship building.

The ideal candidate will possess deep technical expertise in turbine engine systems, strong leadership capabilities, and exceptional communication skills. You will be responsible for providing on-site assessment of activities, anticipating problems and trends, and maintaining a thorough understanding of the customer environment. Your ability to analyze complex technical issues, develop innovative solutions, and communicate effectively with all levels of customer and internal personnel will be critical to your success in this role.

Key Responsibilities

As a Lead Field Services Specialist at arenaflex, you will be entrusted with comprehensive responsibilities that span technical support, customer relationship management, and team leadership. Your daily activities will include:

Technical Guidance and Training: Provide expert on-site guidance and training to customer personnel in the proper operation, maintenance, and troubleshooting of T-64 engines and associated ground support equipment. This includes the effective use and interpretation of technical data, maintenance manuals, and diagnostic instructions.

Comprehensive Reporting: Maintain complete and accurate reporting of all engine-related activities, customer problems, failures, trends, and customer climate. Ensure timely communication to internal stakeholders regarding program status, technical issues, and improvement opportunities.

Maintenance Scheduling Support: Assist the customer in scheduling maintenance activities and managing workload to ensure that all assets are available to meet operational schedules and mission requirements.

Engine Malfunction Analysis: Review, analyze, and report on all reported engine malfunctions. Develop recommendations for corrective actions and preventive measures to ensure continuous reduction of disruptions for our customers.

Maintenance Recommendation Development: Analyze maintenance requirements and make recommendations to ensure full alignment with customer operational requirements, regulatory standards, and manufacturer specifications.

Training Needs Assessment: Review the effectiveness of maintenance actions and identify training gaps or needs to enhance customer capabilities and technician proficiency.

Program Change Management: Maintain active awareness of all program and project changes, ensuring that customer support activities remain aligned with current specifications and requirements.

Customer Training and Insight: Provide customer insight and training as necessary to ensure effective future product line support and to build long-term customer self-sufficiency.

Data-Driven Decision Making: Utilize advanced data and analytics tools to influence positive outcomes for customers, identify trends, and develop proactive support strategies.

Stakeholder Communication: Communicate effectively with all levels of customer personnel, from technicians to senior leadership, to ensure comprehensive and responsive support of our product lines.

Process Improvement: Support military field service process improvements as required, contributing to operational efficiency and customer satisfaction.

Cross-Functional Liaison: Function as a vital liaison between arenaflex internal organizations and the customer, facilitating seamless communication and coordination.

Strategic Planning: Lead and participate in complex discussions with internal and external divisions regarding future potential needs, product developments, and consequences related to engines, modules, and component parts.

Long-Term Process Management: Engage in complex long-term processes with customers and internal departments, managing expectations and delivering sustainable solutions.

Executive Presentation: Present solutions for technical and logistical issues to senior leadership, drawing upon expertise, trending diagnostics data, and collaborative input from various stakeholders.

Travel Requirements: Demonstrate ability and willingness to travel as required to support customer needs, training activities, and program requirements.

Essential Qualifications

To be considered for this position, candidates must meet the following minimum requirements:

Bachelor's degree from an accredited university or college, OR a high school diploma / GED with a minimum of 5 years of progressive experience in an aviation field service, engineering, or maintenance position

Minimum of 3 years of hands-on field maintenance, modification, and repair experience on the T-64 engine or similar propulsion system products

Ability to obtain and maintain a U.S. Security Clearance

Must be a U.S. Citizen

Desired Characteristics

While not required, the following qualifications and characteristics will significantly enhance your candidacy for this position:

Bachelor's degree in engineering from an accredited university or college

Strong oral and written communication skills with the ability to articulate complex technical concepts to diverse audiences

Strong interpersonal and leadership skills with demonstrated ability to mentor and influence peers and customers

Demonstrated analytical and quality improvement abilities with a track record of implementing effective solutions

Extensive technical expertise in engine repair, troubleshooting, shop operations, and testing procedures

Solid understanding of the financial and commercial impact of technical solutions on program performance

Ability to deliver formal presentations to all levels of the organization, including customers and executive leadership

Proven capability to work effectively with all levels of maintenance, engineering, and management personnel

Demonstrated project management skills and experience using metrics to achieve program goals

Proven ability to lead, mentor, and positively influence both customers and peers

Career Growth and Development Opportunities

At arenaflex, we are deeply committed to the professional development and career advancement of our employees. This position offers exceptional opportunities for career growth within the aerospace industry. As a Lead Field Services Specialist, you will gain invaluable experience working with military-grade propulsion systems, developing leadership skills, and building relationships with high-level customer stakeholders.

You will have access to comprehensive training programs, both formal and informal, that will enhance your technical expertise and leadership capabilities. Our internal development pathways offer clear progression opportunities for those who demonstrate excellence in their roles and show potential for increased responsibility. You will work alongside some of the most experienced professionals in the aerospace industry, learning from their expertise and contributing your own insights to continuous improvement initiatives.

Furthermore, this role provides a unique vantage point to understand the entire lifecycle of aerospace propulsion systems, from development and deployment to maintenance and eventual upgrade. This broad exposure positions our team members for future leadership roles within arenaflex or the broader aerospace community.

Work Environment and Culture

At arenaflex, we take pride in creating a work environment that fosters innovation, collaboration, and excellence. Our field services team operates with a customer-first mentality, ensuring that we deliver exceptional support while representing arenaflex with the highest standards of professionalism and integrity.

The position is based at MALS-16 MCAS Miramar in San Diego, California, offering access to a vibrant coastal community with excellent quality of life. You will work in a dynamic, fast-paced environment where no two days are alike. Your expertise will be directly contributing to the readiness and safety of critical military aviation assets, making a tangible difference in national defense.

We believe in work-life balance and offer flexible scheduling options to support our team members' well-being. Our inclusive culture values diverse perspectives and encourages open communication at all levels of the organization.

Compensation and Benefits

arenaflex offers a comprehensive and competitive total rewards package designed to recognize your expertise and support your well-being. Our compensation package includes:

Competitive base salary commensurate with experience and qualifications

Annual performance-based bonus opportunities

Comprehensive health benefits including medical, dental, and vision coverage

Retirement savings plan with company matching

Generous paid time off and holiday schedule

Professional development reimbursement programs

Relocation assistance for qualified candidates

Life insurance and disability coverage

Employee assistance programs

Various workplace perks and discounts

Why Join arenaflex?

By joining arenaflex, you become part of an organization that is shaping the future of aerospace technology. Our commitment to innovation, quality, and customer success sets us apart in the industry. We offer a collaborative environment where your technical expertise and leadership skills will be valued and developed.

You will work with cutting-edge propulsion technology, engage with customers who depend on our expertise for critical operations, and contribute to a team that is passionate about excellence. Our culture emphasizes safety, quality, and continuous improvement, providing you with the framework to succeed while making a meaningful impact.

We are committed to diversity and inclusion, believing that the best solutions emerge when diverse perspectives come together. Employment decisions at arenaflex are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Application Process

If you are ready to take the next step in your career and join a team of dedicated aerospace professionals, we encourage you to apply. This role requires access to U.S. export-controlled information, and final offers will be contingent upon the ability to obtain authorization for access to such information from the U.S. Government.

Any offer of employment is conditioned upon the successful completion of a drug screen, as applicable. Candidates must be legally authorized to work in the United States for this opening.

We look forward to reviewing your application and exploring how your expertise can contribute to the continued success of arenaflex and our customers around the world.

Experienced Lead Field Services Specialist – T-64 Propulsion Systems Technical Support & Customer Relationship Management