Join arenaflex: Your Gateway to an Exciting Career in IT Infrastructure

Are you ready to take your career to new heights? arenaflex is looking for a talented and motivated IT Business Analyst to join our dynamic IT Offices Group. In this role, you will be responsible for providing expert IT administration, project management, and support to ensure the operational sustainability of the critical infrastructure that powers our communication spaces. This is a fantastic opportunity to work with cutting-edge technology in a fast-paced, innovative environment where your skills will make a real difference.

At arenaflex, we believe in investing in our people. We offer competitive compensation, comprehensive benefits, and numerous opportunities for professional growth. If you're looking for a career where you can grow, learn, and make an impact, you've found the right place.

About arenaflex

arenaflex is a leading company in the aviation and technology industry, committed to excellence in everything we do. We pride ourselves on our innovative approach, our dedication to customer service, and our inclusive culture. Our team members are our greatest asset, and we strive to create an environment where everyone can thrive. With operations spanning the globe, arenaflex offers unique opportunities to work with diverse teams and tackle exciting challenges every day.

Our IT Offices Group plays a critical role in maintaining the infrastructure that keeps our operations running smoothly. From data centers to remote communication rooms, our team ensures that our technology systems remain operational, secure, and efficient. As an IT Business Analyst, you'll be at the heart of this effort, working alongside talented professionals to support our mission.

What You'll Do: Key Responsibilities

As an IT Business Analyst for our IT Offices Group, you will be responsible for a wide range of tasks that keep our infrastructure running at peak performance. Here's what you can expect in this role:

IT Administration and Support: Provide expert IT administration of professional services, project management, and support to ensure the functional sustainability of critical infrastructure supporting our communication spaces.

Data Center Management: Oversee all site implementations, inventories, infrastructure planning, accompanying, preventive maintenance strategies, and break/fix services for data center critical infrastructure, IT certification labs, and remote communication room critical climate equipment.

IT Labs Support: Provide IT support for labs to align our client application and engineering teams with workstations, hardware, and access to test their applications effectively.

Remote Coordination: Coordinate remotely with professional services responsible for critical infrastructure support and break-fix activities at remote communication rooms.

Infrastructure Management: Manage the operation, maintenance, and monitoring of all critical facilities infrastructure for data center and remote communication room equipment.

Standards Development: Develop data center and remote communication room standards for space, power, cooling, and physical layer IT infrastructure.

Network Support: Support IT Offices grounds fiber ring to maintain the integrity and service continuity of the airport and campus facilities underground fiber ring.

Policy and Compliance: Recommend and implement departmental policies, guidelines, standards, and procedures while ensuring compliance with all governing corporate standards and regulations.

Project Management: Manage projects for data center and remote communication room standards capital improvements, upgrades, and enhancements.

Vendor Management: Select IT and critical facilities services, ensuring accurate documentation, getting the best prices for products and services, and ensuring that vendors meet their contractual obligations.

Capital Forecasting: Perform capital forecasting and project management for airport critical equipment lifecycle replacement.

Corporate Real Estate Support: Support Corporate Real Estate projects that involve remote communication room design/work as an IT Offices representative and on-site assessment reporting.

Capacity Management: Manage space, UPS power, and critical cooling capacity to ensure optimal performance.

Infrastructure Design: Oversee the design, implementation, and vendor support of the electrical power, HVAC, fire suppression, security, floor support, and cabling programs for communication rooms.

Support Services: Provide proactive and break-fix support for alarm/ticket remediation related to facilities, remote communication rooms, labs, and data center equipment.

Standards Creation: Develop Design Standards for Remote Communication Room Space, UPS, HVAC, Generators, and Fire Life and Safety (FLS) systems.

Incident Management: Provide remote incident management resolution for airport critical equipment.

Installation Support: Provide remote installation, configuration, and operational assistance as needed.

Change Control: Maintain strict adherence to change control activities to ensure system integrity.

What We're Looking For: Essential Qualifications

To succeed in this role, you'll need a combination of technical expertise, strong communication skills, and the ability to manage multiple priorities. Here are the minimum qualifications we're seeking:

Educational Background: Bachelor's degree in a related field is required.

Communication Skills: Builds and maintains effective communication and relationships with supervisory teams, vendors, and peers.

Technical Knowledge: Knowledge of data center technology and critical facilities infrastructure.

Project Management: Experience managing remote communication room standards capital improvements, upgrades, and enhancements.

Capital Planning: Capital forecasting and project management experience for airport critical equipment lifecycle replacement.

Space and Power Management: Experience with space, UPS power, and critical cooling capacity management.

Vendor Selection: Ability to select critical facilities services, ensuring accurate documentation and best pricing while ensuring vendor contractual compliance.

Infrastructure Design: Experience overseeing the design, implementation, and vendor support of electrical power, HVAC, fire suppression, security, floor support, and cabling programs for communication rooms.

Operational Support: Ability to provide proactive and break-fix support for facilities-related issues.

Standards Development: Capability to develop Design Standards for remote communication room infrastructure.

Incident Management: Experience providing remote incident management resolution.

Change Management: Strong adherence to change control activities.

Multi-tasking Skills: Ability to balance multiple priorities within established time constraints.

Flexibility: Flexibility to support operations with varying shifts, extended hours, and on-call requirements.

Written and Verbal Communication: Strong written and verbal communication skills.

Safety Focus: Consistently prioritizes the safety and security of self, others, and personal data.

Inclusivity: Embraces diverse people, thinking, and styles.

What Will Give You a Competitive Edge: Preferred Qualifications

While the following qualifications are not required, they will help you stand out from other applicants:

Bachelor's degree plus 5 or more years of relevant experience, or equivalent combination of education and experience.

IT Project Management Experience (minimum 2 years) within a high-availability communication room and/or data center operating environment.

Experience with daily operational requirements and the operation of production systems and equipment.

Why You'll Love Working at arenaflex

At arenaflex, our culture is built on a shared commitment to living our values – Integrity, Honesty, Respect, Perseverance, and Employee Initiative – always, in everything we do. Exploring a career at arenaflex gives you an opportunity to see the world while providing great benefits to help you continue to move along the way.

Competitive Compensation and Financial Benefits

Competitive salary with performance incentives

Industry-leading profit sharing

401(k) with generous direct contribution and company match

Paid Time Off and Work-Life Balance

Paid time off including vacation, holidays, and personal time

Flexible work arrangements where possible

Comprehensive Health and Wellness Benefits

Extensive health benefits including medical, dental, and vision coverage

Short/long term disability and life benefits

Wellness programs supporting physical, emotional, social, and financial health

Access to an employee assistance program offering support for you and your family

Free financial education and extensive resources supporting mental health counseling

Career Development and Growth Opportunities

Career development programs to help you achieve your long-term career goals

Access to training and professional development resources

Opportunities for advancement within the organization

Unique Perks and Discounts

Domestic and international flight privileges for employees and qualified dependents

Access to over 500 discounts, specialty savings, and voluntary benefits through arenaflex perks, including car and hotel rentals and auto/property owners/pet insurances

Work Environment and Culture

At arenaflex, we believe that diverse teams make us stronger. We embrace diverse people, thinking, and styles, and we create an inclusive environment where everyone feels valued and respected. Our team members are committed to excellence and work collaboratively to solve complex challenges.

This position is based in Georgia, USA, and offers the opportunity to work in a dynamic, fast-paced environment. You'll have the chance to interact with professionals across various departments and contribute to meaningful projects that impact our operations.

Ready to Take the Next Step?

If you're passionate about IT infrastructure, thrive in a challenging environment, and want to be part of a team that values integrity, innovation, and excellence, we encourage you to apply for this exciting opportunity at arenaflex.

This is your chance to join a industry-leading organization where your skills and dedication will be recognized and rewarded. We look forward to welcoming you to the arenaflex team!

Apply now and start your journey with arenaflex today!

Experienced IT Business Analyst – Critical Infrastructure & Server Room Management | arenaflex