**Experienced Full Stack Project Manager – Software Development (Customer-Facing) at arenaflex**

Join arenaflex, a forward-thinking organization dedicated to creating innovative software solutions that positively impact the State of Louisiana, in a dynamic role that combines project management expertise with exceptional customer-facing communication skills. As a key member of our IT team, you will oversee and drive the success of our software development projects, working closely with diverse, communicative people across the US. arenaflex offers a competitive salary, great benefits, and a remote work environment that fosters collaboration, creativity, and productivity.

• *About arenaflex**

arenaflex is a group of IT experts who collectively create technical solutions to meet the needs of community-oriented higher education and industry training. Our team is passionate about building software that makes a difference in the lives of individuals and communities across Louisiana. With a strong focus on customer-facing communication and relationship management, we strive to deliver exceptional results that exceed client expectations.

• *Job Summary**

We are seeking an experienced Full Stack Project Manager to lead the planning, execution, and delivery of software development projects from inception to completion. As a key member of our team, you will define project scope, objectives, and deliverables in collaboration with stakeholders and the development team. You will ensure adherence to project timelines, budgets, and quality standards while maintaining a positive and professional relationship with clients.

• *Key Responsibilities**

• **Project Leadership**
+ Lead the planning, execution, and delivery of software development projects from inception to completion.+ Define project scope, objectives, and deliverables in collaboration with stakeholders and the development team.+ Ensure adherence to project timelines, budgets, and quality standards.
• **Customer-Facing Communications**
+ Serve as the primary point of contact for client communication throughout the project lifecycle.+ Understand and articulate client requirements, ensuring alignment between project deliverables and customer expectations.+ Proactively manage and resolve client issues or concerns while maintaining a positive and professional relationship.
• **Team Collaboration**
+ Collaborate closely with cross-functional teams including developers, designers, quality assurance, and other stakeholders to drive project success.+ Foster a collaborative and innovative team environment to encourage productivity and creativity.+ Provide guidance, support, and motivation to team members, ensuring clarity on project objectives and tasks.
• **Risk Management**
+ Identify potential project risks and develop mitigation strategies to address them effectively.+ Proactively manage changes in project scope, schedule, and costs.
• **Reporting and Documentation**
+ Prepare and present project status reports, progress updates, and documentation to internal and external stakeholders.+ Maintain accurate project documentation, including project plans, schedules, and resource allocation.

• *Essential Qualifications**

• **Education**: Bachelor's degree in Computer Science, Engineering, Business Management, or related field.
• **Experience**: Proven experience (3 years) in project management, specifically in software development projects, with a focus on customer-facing communications.
• **Knowledge, Skills, and Abilities**:
+ Strong understanding of software development methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).+ Excellent interpersonal, communication, and negotiation skills with the ability to engage effectively with clients and internal teams.+ Solid organizational and leadership abilities with a proactive approach to problem-solving.

• *Preferred Qualifications**

• Master's degree in Computer Science, Engineering, Business Management, or related field.
• PMP (Project Management Professional) certification.
• Experience with cloud-based project management tools and collaboration platforms.

• *Benefits**

As a member of the arenaflex team, you will enjoy a competitive salary, great benefits, and a remote work environment that fosters collaboration, creativity, and productivity. arenaflex offers a wide variety of benefit options, including:

• Retirement plan
• Multiple medical insurance options
• Supplemental insurances (dental, term life, disability, accident, vision, etc.)
• Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses)
• Holidays (14 per year, typically includes longer break at Christmas)
• Generous annual (vacation) and sick leave benefits
• Employee Assistance Program

• *How to Apply**

If you are a motivated and experienced project manager with a passion for customer-facing communication, we encourage you to apply for this exciting opportunity. Please submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references. If selected, you will be asked to provide a certified copy of transcript.

• *Application Deadline**

Applications will be accepted and the position will remain open until filled.

• *Equal Opportunity Employer**

arenaflex is an equal opportunity/equal access employer and participates in the federal E-Verify system for identification and employment eligibility purposes. arenaflex is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information about arenaflex, visit www.arenaflex.edu. arenaflex is in partnership with Louisiana Economic Development FastStart.

• *Apply Now**