**Experienced Full Stack Pharmacy Technician – Remote Data Entry and Customer Service Specialist**

At arenaflex, we are committed to delivering exceptional patient care and services through our team of dedicated professionals. As a leading healthcare organization, we are seeking an experienced and skilled Pharmacy Technician to join our remote team as a Full Stack Pharmacy Technician – Remote Data Entry and Customer Service Specialist. This is an exciting opportunity for a motivated and detail-oriented individual to work in a dynamic environment, utilizing their expertise in pharmacy operations, data entry, and customer service to drive our mission forward.

• *About arenaflex**

arenaflex is a forward-thinking healthcare organization that prioritizes innovation, quality, and patient-centered care. Our team of passionate professionals is dedicated to delivering exceptional services and experiences to our patients, customers, and communities. With a strong commitment to excellence, we strive to create a work environment that fosters growth, collaboration, and mutual respect.

• *Job Summary**

As a Full Stack Pharmacy Technician – Remote Data Entry and Customer Service Specialist, you will play a vital role in supporting our pharmacy operations, ensuring accurate and timely data entry, and providing exceptional customer service to our patients and customers. This is a full-time remote position, requiring a high level of independence, self-motivation, and strong communication skills.

• *Essential Duties and Responsibilities**

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Follow company policies and procedures, including register performance, security issues, and confidentiality.
• Assist the pharmacist by receiving new written or electronic prescriptions or refill requests, verifying accuracy and completeness of patient information, and ensuring compliance with state and federal regulations.
• Receive new prescriptions from doctors' offices, gather required information, and refer medical questions to the pharmacist.
• Access, input, and retrieve patient and prescription information into and from the computer, accurately billing insurance and generating labels for medications.
• Complete third-party claims adjudication, addressing rejections in a timely manner, and making necessary provider and third-party calls.
• Maintain effective communication with all staff regarding data entry processes, denied claims, and daily progress.
• Develop courteous and professional relationships with patients, customers, and co-workers.
• Work with the pharmacist to ensure proper Medicare DMEPOS paperwork is complete, provide appropriate product to the customer, and maintain accurate billing records.
• Ensure all controlled substance dispensing rules are followed (MMEs, PDMP, date of last fill).
• Conduct patients, provider, and third-party outreach calls as necessary.
• Assist stores in completion of MTMs and data collection.
• Assist RDOs to complete tasks as necessary for the Operations team.
• Perform other duties as assigned.

• *Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 3 years pharmacy technician experience
• Extensive knowledge of arenaflex's pharmacy systems and software
• Missouri Board of Pharmacy licensed Pharmacy Technician
• Excellent interpersonal, oral, and written communication skills
• Ability to be self-motivated
• Excellent troubleshooting and problem-solving skills or the ability to use resources to resolve issues

• *Education and/or Experience**

• High school diploma or GED; strong science background; knowledge of the metric system and good math skills; familiarity with pharmacy terminology, medication names, and aseptic techniques desirable; current national pharmacy technician certification required.
• Minimum of 3 years of Retail Pharmacy Technician experience required.

• *Board of Pharmacy Registration**

Pharmacy technicians must be registered with the Missouri Board of Pharmacy.

• *What We Offer**

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Comprehensive training and support
• Flexible remote work arrangements

• *How to Apply**

If you are a motivated and detail-oriented individual with a passion for pharmacy operations and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [arenaflex's contact information]. We look forward to hearing from you!

• *Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, respectful, and free from discrimination.