**Experienced Full Stack Pharmacy Technician – Remote Data Entry and Customer Service**

At arenaflex, we're on a mission to revolutionize the way healthcare services are delivered, and we're looking for a highly skilled and motivated Pharmacy Technician to join our remote team. As a key member of our operations team, you will play a critical role in ensuring the smooth functioning of our pharmacy services, providing exceptional customer service, and maintaining the highest standards of accuracy and efficiency in data entry and claims adjudication.

• *About arenaflex**

arenaflex is a leading healthcare organization dedicated to providing innovative solutions and exceptional patient care. Our commitment to excellence is reflected in our state-of-the-art facilities, cutting-edge technology, and a team of dedicated professionals who share a passion for delivering high-quality healthcare services. As a remote employee, you will be part of a dynamic and supportive team that values collaboration, innovation, and continuous learning.

• *Job Summary**

We are seeking an experienced Pharmacy Technician to join our remote team, responsible for performing various services, including data entry, provider/patient/third-party outreach, claim adjudication, prior authorizations, and customer service. The ideal candidate will possess a strong background in pharmacy operations, excellent communication skills, and the ability to work independently in a remote setting.

• *Essential Duties and Responsibilities**

The following duties are normal for this position, but not exhaustive. Other duties may be required and assigned.

• Follow company policies and procedures, including register performance, security issues, and confidentiality.
• Assist the pharmacist by receiving new written or electronic prescriptions or refill requests, verifying accuracy and completeness of patient information, and ensuring compliance with state and federal regulations.
• Receive new prescriptions from doctors' offices, gather necessary information, and refer medical questions to the pharmacist.
• Access, input, and retrieve patient and prescription information into and from the computer, accurately billing insurance and generating labels for medications.
• Complete third-party claims adjudication, addressing rejections in a timely manner and making necessary provider and third-party calls.
• Maintain effective communication with staff, patients, customers, and co-workers regarding data entry processes, denied claims, and daily progress.
• Develop courteous and professional relationships with patients, customers, and co-workers.
• Work with the pharmacist to ensure proper Medicare DMEPOS paperwork is complete, provide appropriate product to the customer, and maintain accurate billing records.
• Ensure all controlled substance dispensing rules are followed (MMEs, PDMP, date of last fill).
• Conduct patients, provider, and third-party outreach calls as necessary.
• Assist stores in completion of MTMs and data collection.
• Assist RDOs to complete tasks as necessary for the Operations team.
• Perform other duties as assigned.

• *Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 3 years pharmacy technician experience
• Extensive knowledge of arenaflex's pharmacy management system (Pioneer Rx) is required
• Missouri Board of Pharmacy licensed Pharmacy Technician
• Excellent interpersonal, oral, and written communication skills
• Ability to be self-motivated
• Excellent troubleshooting and problem-solving skills or the ability to use resources to resolve issues

• *Education and/or Experience**

• High school diploma or GED; strong science background; knowledge of the metric system and good math skills; familiarity with pharmacy terminology, medication names, and aseptic techniques desirable
• Current national pharmacy technician certification required
• Minimum of 3 years of Retail Pharmacy Technician experience required

• *Board of Pharmacy Registration**

Pharmacy technicians must be registered with the Missouri Board of Pharmacy.

• *What We Offer**

As a remote employee of arenaflex, you will enjoy a range of benefits, including:

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and supportive work environment
• Flexible remote work arrangement
• Access to cutting-edge technology and resources
• Recognition and rewards for outstanding performance

• *How to Apply**

If you are a motivated and experienced Pharmacy Technician looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

• *Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.