**Experienced Full Stack Media Systems Administrator – AI-Powered Media and A/V Solutions**

• *Join arenaflex, a leading innovator in the entertainment industry, as we push the boundaries of creativity and storytelling with cutting-edge technology.**

Are you a highly skilled and motivated individual with a passion for media and A/V innovation? Do you have a strong background in technical support and a keen eye for detail? We're seeking an experienced Full Stack Media Systems Administrator to join our team at arenaflex, a world-renowned entertainment company.

• *About arenaflex**

arenaflex is a leading innovator in the entertainment industry, combining stunning creativity and storytelling with historic innovation. Our studio is responsible for producing some of the most beloved movies and characters of all time, from Snow White and the Seven Dwarfs to Frozen and Encanto. We're committed to pushing the boundaries of what's possible in animation and storytelling, and we're looking for talented individuals like you to help us achieve our goals.

• *Job Summary**

As a Full Stack Media Systems Administrator at arenaflex, you'll be responsible for providing technical support and services related to media and A/V systems. This includes equipment and software installation, testing, and configuration, as well as client training and collaboration with other technology teams. You'll work closely with our creative teams to provide vital support and ensure that our studio representatives have the best possible work experience, whether on location or remotely.

• *Key Responsibilities**

• Provide technical support and services related to media and A/V systems, including equipment and software installation, testing, and configuration
• Collaborate with creative teams to provide vital support and ensure that studio representatives have the best possible work experience
• Work closely with other technology teams to provide support and services as needed
• Develop and implement process improvements to enhance technical support systems and strategies
• Create and maintain detailed documentation of processes and procedures
• Work with studio leadership to identify and address technical support needs and opportunities
• Collaborate with other teams to develop and implement new technologies and solutions
• Provide training and support to clients on media and A/V systems and equipment
• Troubleshoot and resolve technical issues related to media and A/V systems
• Develop and maintain relationships with vendors and suppliers to ensure timely and effective support

• *Essential Qualifications**

• Bachelor's degree in Computer Science, Information Technology, or related field
• At least 2 years of experience with media and A/V technology, related technical support, and/or client support
• Strong experience with A/V technology and trends, including projectors, large displays, video conferencing, sound DSP systems, control systems like Q-Sys and Crestron, and other common technologies used in media and A/V installations
• Working knowledge of Mac OS, iOS, and Windows operating systems, as well as Linux desktop systems
• Experience with remote desktop technologies, such as HP Anyplace (Teradici) and HP Remote Graphics Software (RGS)
• Familiarity with ticket tracking, technical support tools, documentation systems, and diagnostic tools
• Strong analytical and problem-solving skills, with the ability to analyze, fix, or replace PC hardware components (hard drives, graphics cards, memory modules, fans, etc.)
• Excellent communication and interpersonal skills, with the ability to work effectively with clients, artists, and technologists
• Strong attention to detail and ability to prioritize tasks and manage multiple projects simultaneously

• *Preferred Qualifications**

• Experience planning and building complex A/V systems, wire coordination, and other related tasks
• Experience with professional secure streaming platforms, such as Sohonet or Evercast
• Strong knowledge of PC hardware and components, with A+ or equivalent systems administration certification
• Active involvement in Linux administration
• Strong Mac/Windows system administration skills
• Experience with pre-production, coding, and other related technical skills
• Experience with CG animation, VFX, or game development software and pipelines

• *What We Offer**

• Competitive salary range: $85,300 - $114,400 per year, based on a 40-hour workweek
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Access to cutting-edge technology and tools
• Opportunities to work on high-profile projects and collaborate with talented artists and technologists

• *How to Apply**

If you're a motivated and talented individual with a passion for media and A/V innovation, we encourage you to apply for this exciting opportunity. Please submit your resume, cover letter, and any relevant documentation to our online application system. We can't wait to hear from you!

• *Equal Employment Opportunity**

arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.