**Experienced Full Stack Data Entry Specialist – Voice of the Customer Analytics**

Join arenaflex, a leading global organization, and be part of a dynamic team that's shaping the future of customer experience. As an Experienced Full Stack Data Entry Specialist, you'll play a critical role in driving business growth and innovation by leveraging cutting-edge analytics and data-driven insights.

• *About arenaflex**

arenaflex is a global leader in the financial services industry, with a rich history of innovation and customer-centricity. Our mission is to deliver exceptional experiences to our customers, and we're committed to creating a workplace culture that values diversity, inclusion, and employee well-being. With a strong focus on technology and data analytics, we're constantly pushing the boundaries of what's possible in the industry.

• *The Role**

As an Experienced Full Stack Data Entry Specialist, you'll be part of a high-performing team that's responsible for driving the transformation and innovation of our Voice of the Customer (VOC) analytics platform. You'll work closely with cross-functional teams, including product owners, process specialists, and agile teams in technology, to design, develop, and implement data-driven solutions that drive business growth and customer satisfaction.

• *Key Responsibilities**

• Collaborate with utility teams to outline, design, and capture business needs and requirements
• Develop and maintain a deep understanding of VOC methods and leverage them to inform and transform data within our Cornerstone large data platform
• Design and build robust data model architecture to support high-performance data processing and standardized metric definitions
• Develop and implement big data and batch/real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions that ensure high-quality and accuracy through intensive testing at variable and use case levels
• Provide guidance to improve competencies and drive efficiency in computing programs using massive data ecosystems
• Power customer tale evaluation and elaboration, design and development of software programs, checking out and builds automation tools
• Proactively identify and automate repetitive tasks to improve best and efficiency
• Work closely with colleagues from GSN and AET to prioritize, define, increase, and review statistics for various use cases as part of the VOC cease to quit technique

• *Essential Qualifications**

• Hands-on experience with Hive/Hadoop, Pyspark, Python, shell scripting languages, development life cycle management, and troubleshooting understanding for data-driven tasks for a span of no less than 3+ years
• Experience with Agile methodologies of delivery, where small increments of a product are introduced at regular intervals to business groups
• Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams, including product owners, process specialists, and agile teams in technology
• Ability to design, develop, and implement data-driven solutions that drive business growth and customer satisfaction
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical issues

• *Preferred Qualifications**

• Experience with data modeling, data warehousing, and business intelligence
• Knowledge of data visualization tools and techniques
• Experience with cloud-based data platforms and services
• Familiarity with DevOps practices and tools

• *Work Environment and Culture**

arenaflex is committed to creating a workplace culture that values diversity, inclusion, and employee well-being. We offer a range of benefits and perks, including:

• Competitive base salaries and bonus incentives
• Support for economic-properly-being and retirement
• Flexible working model with hybrid, onsite, or digital preparations depending on position and business need
• Generous paid parental leave policies (depending on location)
• Free access to international on-site online well-being facilities staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Wholesome Minds application
• Career development and education opportunities

• *How to Apply**

If you're a motivated and experienced professional with a passion for data analytics and customer experience, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and take the first step towards a rewarding new role.