**Experienced Full Stack Data Entry Group Leader – Customer Support and Help Desk Operations**

Join arenaflex, a leading healthcare company dedicated to improving human-driven medical care, as a seasoned Full Stack Data Entry Group Leader. In this pivotal role, you will lead a team of professionals in a fast-paced environment, ensuring seamless customer support and help desk operations. With a competitive hourly rate of $32, this opportunity offers a unique blend of leadership, technical expertise, and personal growth.

• *The arenaflex Opportunity**

At arenaflex, we share a singular purpose: to carry our heart to each moment of your wellbeing. Our commitment to delivering improved human-driven medical care drives our actions, and we strive to make a meaningful impact in a rapidly changing world. Our Heart At Work Behaviors support this mission, empowering every individual to feel enabled by the role they play in shaping our lives and accelerating innovation.

• *About the Role**

As a Full Stack Data Entry Group Leader, you will be responsible for supporting the division Chief and Managers in the overall leadership and operation of the DC. Your key responsibilities will include:

• Leading others and working effectively with the division team
• Managing, assigning, and directing the activities of division associates
• Clearly communicating information to the team in an open and transparent manner
• Supporting Director and Managers on a case-by-case basis to ensure operational effectiveness
• Utilizing various reports, charts, and systems to identify issues that associates may experience in their work capabilities
• Assigning associates to workspaces within the division to achieve a fair workload and meet operational metrics
• Meeting daily with the office Administrator and Manager to determine departmental staffing needs and tasks
• Directing tasks as determined by the Manager
• Performing other related duties as assigned by the Manager

• *Essential Responsibilities and Obligations**

• Lead others and work effectively with the division team
• Manage, assign, and direct the activities of division associates
• Clearly communicate information to the team in an open and transparent manner
• Support Director and Managers on a case-by-case basis to ensure operational effectiveness
• Utilize various reports, charts, and systems to identify issues that associates may experience in their work capabilities
• Assign associates to workspaces within the division to achieve a fair workload and meet operational metrics
• Meet daily with the office Administrator and Manager to determine departmental staffing needs and tasks
• Direct tasks as determined by the Manager
• Perform other related duties as assigned by the Manager

• *Required Capabilities**

• Be at least 18 years old
• Ability to read, write, and count precisely
• Excellent written and verbal communication skills, with the ability to communicate clearly, concisely, and professionally (approachable and warm)
• Should be certified on all equipment required to complete the task
• Ability to work past 40 hours
• Leadership skills, critical thinking, independent direction, performing multiple tasks, delegate responsibility, set goals, be a good example for resolve, advance production as a visual cue, and ensure completion of the main task
• Strong WMS knowledge, computer education
• Should be available immediately and attend all compulsory Instructional courses
• Proficient in Microsoft Excel, Word, and PowerPoint presentations
• Proficient in Strategies and Systems across all movements of the Operation
• Work equipment in a safe manner following recommended work procedures
• Excellent attendance is a must

• *Preferred Capabilities**

• Past distribution center experience
• Associate degree preferred but not required

• *Training**

• Associate degree preferred but not required

• *Pay Range**

This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the job grade within which this position falls. The actual base compensation offer will depend on various factors, including experience, education, geography, and other relevant variables. This position is eligible for a arenaflex reward, commission, or temporary incentive program in addition to the base compensation range listed above.

• *Benefits**

In addition to your compensation, enjoy the perks of working for an organization that puts its heart into caring for its partners and communities. arenaflex offers a comprehensive range of clinical, dental, and vision benefits. Qualified employees may enroll in the arenaflex 401(k) retirement savings plan, and a Worker Stock Buy Plan is also available for qualified employees. arenaflex provides a fully paid term life insurance plan to qualified employees, and short-term and long-term disability benefits. arenaflex also offers various wellness programs, education assistance, free development courses, a CVS store and discount programs with participating partners. With regards to downtime, arenaflex employees enjoy Paid Time Off ("PTO") or vacation compensation, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time, and other time off are given consistent with applicable state regulation and Company policies.

• *About arenaflex Benefits**

arenaflex offers an extensive benefits package for its employees, which may include:

• Health coverage: arenaflex provides health coverage inclusion that includes clinical, dental, and vision plans.
• Prescription Inclusion: Given arenaflex's involvement in the pharmacy and healthcare industry, employees frequently have access to prescription medication inclusion.
• Health Projects: arenaflex promotes employee wellness through health programs that may include gym access, health screenings, and other health-related initiatives.
• Retirement Savings: arenaflex probably offers retirement savings plans, such as a 401(k) plan, to help employees save for their future.
• Paid Time Off: Employees commonly get paid time off for vacation, holidays, and sick leave.
• Employee Discounts: arenaflex employees may be eligible for discounts on arenaflex products and services, including prescriptions.
• Career Development: arenaflex may provide opportunities for career advancement, training, and progression within the organization.
• Life Insurance: Some businesses, including arenaflex, offer additional life insurance coverage as part of their benefits package.