**Experienced Data Entry Representative – Billing and Customer Service**

At arenaflex, we're on a mission to deliver care, aided by technology to help millions of people live healthier lives. Our team is dedicated to connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. As a Data Entry Representative, you'll play a vital role in improving health outcomes by supporting our Quest Diagnostics operations through Billing Data Entry, Billing Data Acquisition, Manual Mail Returns, and/or Third-Party Denials processes.

• *Join Our Team and Make a Difference**

At arenaflex, we're not just a company – we're a community of like-minded individuals who share a passion for making a positive impact on the lives of others. Our culture is guided by diversity and inclusion, and we're committed to creating an environment where everyone feels valued, respected, and empowered to succeed. As a Data Entry Representative, you'll be part of an elite team that's equipped with the best tools and resources, the most thorough training and learning opportunities, and a mission that can inspire you every day.

• *Primary Responsibilities:**

• Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
• Follow procedural guidelines to enter information in the systems and answer patient inquiries
• Navigate multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
• May be required to conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
• Data entry utilizing templates for letters and other correspondences
• Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
• Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken
• Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing

• *English Proficiency & Data Entry Proficiency Assessment**

As a Data Entry Representative, you'll be required to demonstrate English proficiency and data entry proficiency after application. Our assessment will help us determine your skills and abilities in these areas.

• *Required Qualifications:**

• 1 year of data entry experience
• Customer service experience
• Professional proficiency in both English and Spanish
• Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
• Ability to work 40 hours/week during standard business operating hours (Monday – Friday, 7:00am – 4:30pm)
• May be required to work occasional overtime on weekends and holidays

• *Preferred Qualifications:**

• Medical billing experience
• Knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills

• *Career Growth Opportunities and Learning Benefits**

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Data Entry Representative, you'll have access to comprehensive training and learning opportunities, including:

• On-the-job training and mentorship
• Opportunities for career advancement and professional growth
• Access to online training and development resources
• Recognition and rewards for outstanding performance

• *Work Environment and Company Culture**

Our office is a dynamic and inclusive environment that's designed to support the well-being and success of our employees. As a Data Entry Representative, you'll enjoy:

• A collaborative and supportive team environment
• Flexible work arrangements and a healthy work-life balance
• Access to on-site amenities and services
• Opportunities to participate in community outreach and volunteer programs

• *Compensation, Perks, and Benefits**

As a Data Entry Representative, you'll be rewarded with a competitive salary and benefits package, including:

• Competitive hourly rate
• Comprehensive health insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Access to on-site fitness center and wellness programs

• *Join Our Team Today!**

If you're passionate about making a difference in the lives of others and are looking for a challenging and rewarding career opportunity, we encourage you to apply for the Data Entry Representative position at arenaflex. Don't miss out on this chance to join our team and make a positive impact on the world!

• *How to Apply:**

To apply for this exciting opportunity, please submit your application through our website. We look forward to reviewing your application and learning more about your qualifications and experience.