**Experienced Data Entry Clerk – Energy Services Program Support | Remote Work Opportunity**

At arenaflex, we are dedicated to creating a positive impact in the lives of individuals and families in our community. Our non-profit human services agency is committed to fostering growth, providing essential services, and promoting holistic well-being. We are seeking an experienced Data Entry Clerk to join our dynamic team, playing a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

• *About arenaflex**

arenaflex is a non-profit human services agency focused on enhancing the lives of individuals and families in Fitchburg, MA. Our mission is to foster community growth, provide essential services, and promote holistic well-being. We are united by a shared passion for making a lasting impact and creating a positive difference in the lives of those we serve.

• *Position Overview**

As a valued member of our team, the Data Entry Clerk will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This role will play a critical part in ensuring the accuracy and efficiency of our data management systems, enabling us to provide high-quality services to our clients.

• *Essential Duties and Responsibilities**

• Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

• *Required Qualifications and Skills**

• Associate degree or equivalent professional experience.
• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.

• *Why Join arenaflex?**

• Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
• Paid Time Off (PTO): Generous time off to relax and recharge.
• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
• Student Loan Forgiveness: We're here to help ease your student loan burden.
• Tuition Remission: Invest in your education with our tuition remission program.
• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
• Pet Insurance: Ensure your furry friends receive the best care.
• Employee Discounts: Access exclusive discounts and perks.

• *Work Environment and Company Culture**

arenaflex is committed to creating a workplace that values your well-being and personal growth. Our remote work opportunities allow you to work from the comfort of your own home, while still being part of a dynamic and supportive team. We prioritize work-life balance, offering flexible scheduling and generous paid time off. Our team is passionate about making a positive impact in the community, and we're excited to have you join us on this journey.

• *How to Apply**

If you're passionate about making a difference in the lives of individuals and families, and you're looking for a rewarding career opportunity, we encourage you to apply for this role. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

• *Employment Type:** Full-Time

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