**Experienced Data Entry Assistant / Typing Professional – Remote Case Processing and Mail Room Support**

At arenaflex, we're on a mission to revolutionize the way we work, and we're looking for talented individuals to join our team as a Data Entry Assistant / Typing Professional. As a key member of our remote team, you'll play a vital role in supporting our case processing and mail room operations, ensuring the smooth flow of information and documents across our organization.

• *About arenaflex**

arenaflex is a dynamic and innovative company that's dedicated to providing exceptional services to our clients. With a strong commitment to excellence, we're constantly pushing the boundaries of what's possible in the industry. Our team is passionate about making a difference, and we're looking for like-minded individuals to join us on this exciting journey.

• *Job Highlights**

• **Location:** Remote (United States, Vatican City, Virginia)
• **Company:** arenaflex
• **Position:** Data Entry Assistant / Typing Professional – Remote Case Processing and Mail Room Support
• **Compensation:** A competitive salary
• **Start Date:** Immediate openings available

• *About the Role**

As a Data Entry Assistant / Typing Professional, you'll be responsible for supporting our case processing and mail room operations in a fast-paced, dynamic environment. Your primary duties will include:

• **Case Processing Support:**
+ Logging in petitions and creating and labeling case folders+ Researching cases and preparing and entering associated data in systems+ Maintaining the integrity of files within process units and file storage+ Scanning documents and associating them to electronic case files+ Putting case files in document order+ Identifying, reporting, and obtaining missing documents for cases
• **Mail Room Support:**
+ Receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases+ Operating letter insertion and postage equipment+ Identifying and sorting mail, petitions, and files+ Delivering routing sheets/file requests to the appropriate units+ Requesting/receiving files from other units and delivering them to the appropriate units+ Logging and delivering messages; logging petitions
• **Communications Support:**
+ Logging and delivering messages; logging petitions+ Inputting call questions and/or email responses into tracking system; documenting every call/email+ Escalating calls to supervisors as required by procedures+ Resolving caller questions promptly and efficiently+ Communicating answers clearly and correctly from scripted call response plan+ Referencing answers from a computer while also rapidly typing notes into a system

• *Essential Qualifications**

• **Minimum Qualifications:**
+ One (1) to two (2) years of relevant administrative experience preferred+ Ability to pass a typing test of at least 35-40 WPM with no errors+ Experience in an office/clerical environment is desired+ Intermediate computer skills utilizing multiple monitors and active sessions+ Basic use of MS Office including Excel, Word, and Email+ Good Interpersonal and Professional Communication Skills+ Good attention to detail while working in a fast-paced environment+ Capable of working in a multi-task environment with rapidly changing priorities+ Very good command of the English Language; Spanish is a plus+ Demonstrate a professional work ethic+ Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance
• **Preferred Qualifications:**
+ Experience in a similar role or industry+ Strong analytical and problem-solving skills+ Ability to work independently and as part of a team+ Excellent communication and interpersonal skills

• *What We Offer**

• **Competitive Salary:** arenaflex offers a competitive salary that reflects your skills and experience.
• **Remote Work Opportunities:** As a remote employee, you'll have the flexibility to work from anywhere, at any time, as long as you have a stable internet connection.
• **Opportunities for Growth:** arenaflex is a dynamic and growing company, and we offer opportunities for growth and professional development.
• **Collaborative Work Environment:** Our team is passionate about making a difference, and we're looking for like-minded individuals to join us on this exciting journey.
• **Recognition and Rewards:** arenaflex recognizes and rewards outstanding performance and contributions to the team.

• *How to Apply**

If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you!