Experienced Customer Support/Sales Representative – Seasonal Remote Opportunity

Posted 2026-05-06

Remote, USA Full-time Immediate Start

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? Look no further! arenaflex is seeking a highly skilled and motivated Customer Support/Sales Representative to join our team on a seasonal basis. As a key member of our remote team, you will be responsible for providing top-notch customer service, sales support, and administrative tasks to help us achieve our goals.

*About arenaflex**

arenaflex is a rapidly growing seasonal service company specializing in lake weed removal and holiday lighting installations. Our mission is to bring smiles to our customers' faces year-round by providing exceptional services that make their homes and holidays brighter. With a focus on customer satisfaction, we strive to build long-lasting relationships with our clients and deliver results that exceed their expectations.

*Key Responsibilities**

As a Customer Support/Sales Representative, you will be the voice of arenaflex, responsible for:

Answering 20-30 calls/emails per day, providing exceptional customer service and support
Hosting virtual consultations via Zoom to discuss services and assess customer needs
Mastering Excel magic to analyze pricing formulas and carefully price out each project
Following up with leads through phone, email, and other platforms to ensure timely responses and conversions
Upselling and renewing services to help customers discover additional benefits and value
Closing deals by onboarding new clients and ensuring smooth transitions
Staying organized by tracking progress and maintaining accurate records in our CRM

*What We're Looking For**

To succeed in this role, you will need:

Exceptional English verbal and written communication skills, with a professional demeanor and appearance suitable for video consultations
Extreme attention to detail, with a strong ability to build rapport and provide outstanding customer care
3+ years of customer service and sales experience, preferably in the landscaping or B2C service industry
Strong communication skills, with the ability to guide customers towards purchasing and overcome objections
Ability to work independently with minimal supervision, with a flexible schedule that allows for work-life balance
Proficiency in Microsoft Excel, Google Sheets, and computer skills, with a strong understanding of formulas, pricing tools, and data analysis
A designated, quiet, and professional home office setup with no interruptions, including a wired USB noise-cancelling headset and high-speed internet

*Tech Must-Haves**

To excel in this role, you will need:

Strong (above basic) proficiency in Microsoft Excel, Google Sheets, and computer skills
A desktop with multiple monitors, a wired USB noise-cancelling headset, and high-speed internet
A designated, quiet, and professional home office setup with no interruptions
A background check that will be paid for by arenaflex

*When You'll Work**

As a seasonal employee, you can expect to work:

20-30 hours/week from June 1 – September 1
10-20 hours/week from September 1 – December 1
No scheduled hours from December 1 – April 1
10-15 hours/week from April 1 – June 1 (2026)

*What's in It for You?**

As a valued member of our team, you can expect:

Hourly pay + monthly commissions + KPI bonuses, resulting in an effective pay of $25-$28/hr
The opportunity to work from home and enjoy a flexible schedule
The chance to return each season and become part of our fun, growing team!

*How to Apply**

If you're ready to join our team and make a difference in the lives of our customers, please apply directly at [arenaflex website]. Don't forget to answer the three questions below in the "Additional Notes" section of your application:

What's your experience with Microsoft Excel (especially formulas, pricing tools, or data analysis)?
Describe your home office setup, including your equipment, internet connection, and any software tools you're confident using.
Give a brief example of how your attention to detail has helped you catch a mistake or improve a process.