**Experienced Customer Service Sales Representative – Union and Association Benefits Specialist**

Posted 2026-05-05
Remote, USA Full-time Immediate Start

Join arenaflex, a leading international company with over 65 years of service, as we expand our team of remote representatives. As a Customer Service Sales Representative, you will play a vital role in matching clients to the products and services they receive as part of their benefits packages. With a strong focus on teamwork, ownership, and involvement, arenaflex is committed to creating a healthy and positive workforce. If you're passionate about your career and income, and possess excellent communication and customer service skills, we encourage you to apply for this exciting opportunity.

  • *About arenaflex**

arenaflex is a privately-held company that has been serving unions, credit unions, and associations for over six decades. With a presence in the United States and beyond, we have established ourselves as a trusted partner in the industry. Our commitment to excellence and customer satisfaction has earned us a reputation for delivering high-quality services to our clients. As a member of our team, you will be part of a dynamic and growing organization that values its employees and offers opportunities for career growth and advancement.

  • *Key Responsibilities**

As a Customer Service Sales Representative, your daily responsibilities will include:

  • Inbound and outbound calling to schedule new appointments with clients
  • Conducting client policy reviews and new enrollments to ensure seamless onboarding
  • Servicing requested benefits for clients, providing exceptional customer service and support
  • Organizing and managing daily workflow and processes to meet productivity and quality standards
  • *Essential Qualifications**

To succeed in this role, you will need:

  • Excellent communication and customer service skills, with the ability to build strong relationships with clients
  • Strong organization and attention to detail, with the ability to manage multiple tasks and priorities
  • A customer-oriented approach, with a focus on delivering exceptional service and support
  • Ability to work independently with the support of management, with a strong work ethic and commitment to meeting goals and objectives
  • *Preferred Qualifications**

While not required, the following qualifications would be an asset in this role:

  • Previous experience in customer service or sales, preferably in a union or association setting
  • Familiarity with benefits packages and enrollment processes
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively
  • Proficiency in CRM software and other technology tools
  • *Skills and Competencies**

To succeed in this role, you will need to possess the following skills and competencies:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Ability to work independently and as part of a team, with a strong work ethic and commitment to meeting goals and objectives
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively
  • Proficiency in CRM software and other technology tools
  • *Career Growth Opportunities and Learning Benefits**

arenaflex is committed to the growth and development of our employees. As a Customer Service Sales Representative, you will have access to:

  • Comprehensive training and onboarding program, with ongoing support and coaching
  • Opportunities for career growth and advancement, with a clear path for promotion
  • Ongoing learning and development opportunities, with access to training and education programs
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • *Work Environment and Company Culture**

As a remote representative, you will have the flexibility to work from home and enjoy a healthy work-life balance. arenaflex is committed to creating a positive and inclusive work environment, with a focus on teamwork, ownership, and involvement. Our company culture is built on the following values:

  • Teamwork: We believe in the power of collaboration and teamwork to achieve our goals and objectives.
  • Ownership: We take pride in our work and are committed to delivering exceptional results.
  • Involvement: We believe in engaging our employees and encouraging their participation in decision-making and problem-solving.
  • *Compensation, Perks, and Benefits**

As a Customer Service Sales Representative, you will enjoy a competitive compensation package, including:

  • Weekly pay, with compounding bonuses and residual income
  • Union benefits with the OPEIU, Local 277
  • Comprehensive training and onboarding program, with ongoing support and coaching
  • Opportunities for career growth and advancement, with a clear path for promotion
  • Ongoing learning and development opportunities, with access to training and education programs
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • *Conclusion**

If you're passionate about your career and income, and possess excellent communication and customer service skills, we encourage you to apply for this exciting opportunity. Join arenaflex, a leading international company with over 65 years of service, and become part of a dynamic and growing organization that values its employees and offers opportunities for career growth and advancement. Apply now and take the first step towards a rewarding and challenging career as a Customer Service Sales Representative.

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